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How do I submit my proof of address (POA) in Saudi Arabia?
Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.Published on Jun 12, 2024Updated on Jan 20, 2026199A beginner's guide to identity verification
I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID?Published on Sep 25, 2023Updated on Mar 25, 20266,450Guide to ID and selfie photos for identity verification
Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,307What onboarding information is required for the government-owned enterprise?
Government-owned enterprises are government agencies, ministries, companies, or funds with 50% or greater national or local government ownership. These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on Oct 13, 2023Updated on Mar 19, 202661How do I verify an individual account?
Open the User Center pageIdentity verification Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Residential address ID documents We accept valid government-issued IDs from eligible countries that meet your region's requirements (e.g., passports, driving licenses, etc).Published on Sep 25, 2023Updated on Mar 26, 202630,863Overview of the Exchange and Web3 Wallet
This includes submitting valid identification documents, such as a national ID card or passport, in accordance with regulatory requirements. Web3 Wallet No identity verification or account review is required.Published on Sep 13, 2024Updated on Mar 26, 202627What's P2P trading?
Users with Chinese (CN) nationality residing overseas aren't permitted to trade in overseas fiat currencies on the P2P marketplace. In general, with complete identity verification, you can become a merchant to buy and sell crypto in the marketplace. However, due to updated local policies and regulations, some currencies previously supported may no longer be available for P2P transactions. If this occurs, please use other available currencies for P2P trades.Am I trading with OKX directly? No.Published on Sep 5, 2023Updated on Mar 24, 2026863Why did my identity verification fail?
Please re-upload an acceptable identity document, such as your passport, or national ID card. Invalid Proof of Address The proof of address shows another person’s name instead of yours. You submitted proof of address document is not acceptable. Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected.Published on Sep 5, 2023Updated on Feb 23, 202611,514
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