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What could be the reasons behind the failures of my futures copy trades?
This in-depth analysis offers insights into the common reasons behind failures in copy trades, offering valuable perspectives for both copy traders and lead traders alike.What could be the reasons behind the opening positions failure? Related trader Common reason Details Copy trader Insufficient funds If the copy trader has insufficient USDT funds in their trading account, they may be unable to open new positions.Published on Sep 1, 2023Updated on Feb 12, 2026203How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on Feb 27, 2025Updated on Sep 10, 20256How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on Mar 4, 2025Updated on Sep 10, 202515How do I find supported crypto and networks?
Before making deposits or withdrawals, you can check the supported crypto and networks on the website in two ways to avoid issues with transactions not being completed.On the webMethod 1: Check from the deposit or withdrawal page Open the OKX website, select Asset > Deposit/Withdraw. Choose your crypto from the dropdown. Select the network dropdown to view all supported networks. Note: some...Published on Jan 28, 2025Updated on May 4, 202614How do I find my held positions?
After successfully opening a position, if you want to view your positions and related data, you can follow the steps below.App After successfully opening a position, you can view your current positions and related data such as entry price, estimated liquidation price, initial margin requirement, as well as the return on investment and how much crypto you have earned (or lost) in the Positions...Published on Mar 20, 2023Updated on Apr 27, 202617How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on Mar 20, 2025Updated on Apr 27, 2026201Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202634Why hasn't my deposit been credited?
You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page. If you can't find the Tag field on the corresponding platform, you can reach out to the corresponding platform's customer support for assistance. Note: if you enter an incorrect/missing tag, it could lead to deposit failure.Published on Sep 1, 2023Updated on May 26, 202614,010Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202557How do I find my deposit address and tag/memo/comment?
The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Published on Aug 22, 2023Updated on May 22, 202669,867Why hasn't my withdrawal arrived in the account?
You can find it on the deposit page of the corresponding platform. If you find a tag, enter the tag in the Tag/memo/comment field on our platform's withdrawal page. If you can't find it on the corresponding platform, you can reach out to customer support to confirm if it needs to be filled. If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page.Published on Aug 22, 2023Updated on May 22, 202620,917How to cancel the P2P trading order?
Ever wondered if you could cancel a P2P trading order? This feature guides you on how to cancel an order on the P2P marketplace. Follow these easy steps on OKX web and app.Published on Jul 17, 2023Updated on May 26, 20262,940How do I stay safe from phishing SMS using the name OKX?
A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on Mar 4, 2026323What's P2P marketplace vouchers?
OKX separately reimburses the merchant for the difference, ensuring they still receive the full trade value.Where can I find my vouchers? Browse the P2P marketplace — eligible ads will display a voucher indicator. Tap into an ad to place an order. In the order preview, you will find a voucher section where you can claim and apply any available vouchers.Published on Apr 15, 2026Updated on Apr 19, 20263How do I get started with OKX Trade?
As a trading aggregation protocol based on blockchain, DEX aggregators source liquidity from different DEXs, automatically find the best trading route, and split trading amounts across multiple routes in a single transaction, thus offering users better token swap rates than they could get on any single DEX.Best splitting DEX aggregators connect to most major DEXs, such as Uniswap, Kyber, Curve, and 0x.Published on Jul 26, 2022Updated on May 21, 202678