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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 29, 20263,060How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on May 29, 2026559What is VIP Loan?
If a loan is overdue by more than 14 days, forced liquidation is triggered. OKX may then sell your collateral and assets to pay down your loan liability. This may result in losses to you. As such, overdue loans should be repaid as soon as possible.7. Rollover A rollover functionality will be enabled 7 days (168 hours) before maturity of the current term.Published on Dec 16, 2025Updated on May 29, 20261How to claim my RL OKXclusive Pass?
Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient. Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Apr 5, 2023Updated on May 29, 202639Referral Program FAQ
Invitees must complete the specified tasks (for example, sign-up, identity verification, deposits, trading) via eligible channels as specified on the referral page within 14 days of sign-up. Deposit tasks may include one-time deposits or cumulative net deposits made via methods such as on-chain transfers and Fiat deposits within 14 days of sign-up. Depositing cryptos via internal transfers, red packets, rewards, and purchases via P2P sharing order will not be counted.Published on Jan 8, 2025Updated on May 29, 202624,053OKX House FAQ
While there's no fixed schedule, new additions are introduced periodically, so be sure to check the OKX House page frequently for updates.14. Who can I contact for support regarding OKX House? For further assistance, please reach out to OKX Shop customer support via shop@okx.com and we’ll be happy to help. For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on May 29, 202621OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on Jul 6, 2023Updated on May 29, 202638How to fix common issues with DEX trading wallet passkeys?
You can either follow the on-screen instructions to amend your wallet address and try again, or choose to ignore the warning and continue.7. What's the difference between DEX trading wallet passkeys and passkeys for Exchange or Pay? The DEX trading wallet and Exchange share the same passkey. To use it in DEX, you'll need to authorize it on Exchange first. The Pay passkey is separate and doesn't affect your DEX or Exchange passkeys.8.Published on Oct 1, 2025Updated on May 29, 20264,851Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on May 29, 202613What's the P2P Merchant Program?
If you've applied to become Super or Diamond Merchant, please allow 14 business days for the review to be completed. If you've applied to downgrade, we will get back to you within 14 business days. To downgrade, you may submit your request via the downgrade button on the Merchant application page here.Published on Sep 5, 2023Updated on Apr 28, 2026628Learn & Earn Campaign that is only for Turkish users event rules
If all event rewards are distributed before the event ends, the event will end early.Terms & Conditions The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).Published on Oct 24, 2023Updated on May 29, 202638Pay Passkey FAQ
If you've lost your old device and you're unable to complete verification, you can submit a support ticket to request a reset.7. What's a Pay Passkey reset? A process that was initiated by users to redeploy a new Passkey on a specific chain.Published on Apr 28, 2025Updated on May 29, 2026191A beginner's guide to identity verification
Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9.Published on Sep 25, 2023Updated on May 29, 20266,477Pay FAQ
The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). After fulfilling the requirements, you can activate Pay by following these steps: How do I activate my Pay?4. How do I make a payment on Pay?Published on Apr 28, 2025Updated on May 29, 20262,535How do I subscribe to Simple Earn Fixed?
Your order may also be extended due to the borrower's delayed repayment, for a maximum of 14 days. In this case, you’ll accrue compensatory interest hourly. You can find the amount on the compensatory interest history. The total interest will be distributed to your funding account when the borrower repays the funds you have lent them.Published on Aug 10, 2023Updated on May 29, 202692