Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 20259,900
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202559,069
Address type upgrade FAQ
Updated on Sep 8, 2025682
How do I create passkeys? (app)
Updated on Sep 8, 202510,202
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,852
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,250
How do I link an authenticator app?
Updated on Sep 8, 202514,568
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,026
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,852
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 29, 20255,363
FAQ
View more