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OKX Orbit Creator Rewards Program is Now Live
Keep content live At least one eligible post from the current cycle must still be live on Orbit at the time of reward payout. FAQ Do I need to sign up? No. As long as you meet the eligibility requirements, the system automatically includes you in that week's payout. Just post and you're in. 2. What kind of content counts as "eligible"? Original posts related to crypto. Market analysis, trading insights, project research, on-chain data breakdowns, market commentary, all of it counts.Published on Apr 2, 2026Updated on Apr 8, 2026Product documentationHow do I make a deposit? (app)
There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Portfolio, and select Deposit Opening Deposit page from Portfolio Select Deposit crypto and asset that you want to deposit, then select the Deposit network Deposit details will then automatically generate You can either select Copy to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to makePublished on Sep 1, 2024Updated on Oct 15, 2025FAQ87How do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on Aug 29, 2023Updated on Apr 9, 2026FAQ16,053How do I create passkeys? (app)
Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.Published on Aug 16, 2023Updated on Apr 6, 2026FAQ12,943How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.Published on Aug 14, 2023Updated on Mar 31, 2026FAQ1,904Disabling cloud sync on your authenticator app
Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.Published on May 12, 2023Updated on Apr 2, 2026FAQ4,591How do I make a crypto withdrawal? (app)
Open your OKX app, go to Portfolio, and select Withdraw Open withdrawal page Select Withdraw crypto, then select the crypto you want to withdraw Select withdraw crypto to start the withdrawal process Select Exchanges or wallets in the Select destination field Select Exchanges or wallets to start your withdrawal Select your preferred Network, complete the withdrawal details below, and select Submit Fill in address Note: you can enable allowlist mode to protect your assets Insert Withdrawal amountPublished on Aug 31, 2024Updated on Nov 17, 2025FAQ66How do I update my authenticator app?
Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.Published on Aug 1, 2024Updated on Mar 16, 2026FAQ178How do I freeze my account? (app)
Get SMS/email and authentication code and Confirm to freeze the account Note: it's required to bind with authenticator app in your account before freezing it.Published on Jul 11, 2024Updated on Apr 5, 2026FAQ7How do I close my account? (app)
You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Open user center page Go to Profile and settings, select Security, and find Account management, then select Close account Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on Feb 13, 2026FAQ7How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35Why is my deposit locked?
Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed. If the issue persists after completing the required assessments, please contact the OKX Assistant for further assistance.Published on Dec 19, 2023Updated on Mar 3, 2026FAQ971Introduction to Trading Account Auto Earn and Its Rules
For users whose lending offers are successfully matched on the hour T, the hourly interest for the corresponding loan amount from T to T+1 will be distributed on the hour T+1. 15% of the interest will be charged by the platform and 85% will be distributed to trading account auto earn users. Actual interest = Actual loan amount * Current APR/365/24 * 85%.Source and use of margin 15% of the interest paid by margin traders will be deposited as margin to cover potential losses.Published on Jul 23, 2025Updated on Mar 4, 2026Product documentationWorld Cup VIP Exclusive Gift Set FAQ
Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch?Published on Dec 19, 2025Updated on Apr 6, 2026FAQ313What's the Spot Grid bot and how do I use it?
Time Description Bot Orders T=0 User defines the Grid Bot Parameters Grid Bot Parameters Trading Pair : BTC/USDT Initial Investment Mode : Quote Currency Initial Investment Amount : 10000 USDT Trigger Price : Instant Current Price (BTC/USDT) : 100000 USDT Price Range : 90000 - 120000 USDT Number of Grids : 6 Since the Bot's start condition is Instant, the Bot starts to place order as soon as it's created.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ7