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How do I reverse my trading position with one tap?
The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.Published on Jul 5, 2025Updated on Apr 6, 202610Buy/sell/convert spread disclosure
In certain cases, such as during extreme market conditions, your order may fail, and you will need to submit a new one.Published on Apr 15, 2025Updated on Mar 27, 20263How do I create passkeys? (web)
Once the passkey feature is activated, at least one passkey must always remain linked to the account.Published on Jan 19, 2025Updated on Feb 9, 20262How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on Jan 10, 2025Updated on Feb 12, 202619,284How do I set up a recurring buy plan?
We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 202550How do I link an authenticator app?
If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on Aug 29, 2023Updated on May 21, 202616,396How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 202619Iceberg strategy FAQs
An iceberg order is an algorithmic order that allows you to: Slice large orders into multiple small orders Orders will be placed on the market according to their preferred mode (Quick execution/Price-speed balance/Passive queuing) When one of the smaller orders has completely filled, or the level changed from the initial orders, the system will check the depth and place the order accordingly.Can I have an example of how the Iceberg bot works?Published on Aug 4, 2023Updated on Dec 30, 202516How do I fix common issues with DEX trading wallet passkeys?
If you see this message, go to Passkey Management and remove any passkeys you no longer use before adding a new one.3. When do I need to reset my passkey? You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet.Published on Nov 4, 2025Updated on Nov 17, 20251What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 202655How do I register an account on OKX?
Note: according to platform rules, one identity document can only be linked to one OKX account. Once identity verification is completed, it can’t be changed or canceled.Published on May 23, 2024Updated on Apr 27, 202627,831Trading Signal Bot FAQs
Can I use the OKX Signal Bot to do one-step reversals (i.e. long to short or short to long)? Absolutely! The OKX Signal Bot fully supports one-step reversals. You don't need to send two separate messages: one for closing an existing position and another for opening a new position in the opposite direction. A single message is sufficient for the bot to intelligently execute the reversal directly.Published on Oct 9, 2023Updated on Apr 27, 2026137Why haven’t I received a reply from the blockchain project team?
If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.Published on Oct 17, 2025Updated on Jan 27, 202614ALL-IN Campaign terms and conditions
Limit one reward per eligible participant. Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Each eligible attendee who completes the access code validation process and passes OKX’s advanced identity verification will receive a one-time crypto reward. Limit one reward per eligible participant. Sub-accounts are not eligible.Published on Aug 18, 2025Updated on Nov 17, 20251What is the New User Full Rebate Program?
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Mar 16, 2026Updated on May 15, 20264