What's emergency contact? On our platform, the security of your assets is our top priority. The Emergency Contact feature allows you to designate a trusted individual whom we can reach out to in unforeseen circumstances. If we are unable to contact you after a defined period of inactivity, we will attempt to contact your emergency contact using the information you have provided.How do I add emergency contact?

If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?

If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.

Can I pay people who don't have an OKX account? Yes, just enter their phone number or email address. If you've imported your contacts, simply search for the recipient’s name, phone number and email address. If the recipient doesn't have an OKX Account, they will need to create one in order to receive the payment.7. Do I need an OKX account to use Pay?

Go to All withdrawals to view or download withdrawal records for the past year. If you need to view withdrawal records older than one year, you can download your funding history on the web. Learn more: How do I download my account statements? Here are the possible reasons:The block hasn't been confirmed by the miners Once you submit the withdrawal request, your funds will be submitted to the blockchain. It requires miners' confirmation before the funds can be credited to your account.

This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?

If someone you know is unable to log in to their OKX account, please ask them to contact us directly via OKX Assistant using guest mode from the login page or Support Center.How do I check and respond to the ticket? You can view and reply to your support ticket through the OKX app or OKX website. Please note that the notification email itself can’t be replied to directly — it’s for notification purposes only.

A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID? To ensure your forms are filed correctly, your information must be accurate. To update your SSN, TIN, or legal name: Navigate to the Tax Center Select Update Profile or Contact OKX Help You will be connected with our support team to complete the update You can check with us to update your SSN or Taxpayer ID

Yes, you can apply indicators and tools to each chart individually, just as you would in single-chart mode.Can I adjust the layout of the charts after I’ve set them up? Yes, you can change the layout at any time by selecting a new multi-chart configuration.

To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.

What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events.

Transfer your USDG from external wallet into your account on our platformWhat can I do with USDG once I have it? USDG is designed to be flexible and productive. You can: Earn weekly rewards automatically: Your USDG balance compounds, generating consistent passive earnings. Trade on our platform: Buy, sell, or swap USDG for other cryptocurrencies instantly on the platform.

Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?

How do I set up a Recurring Buy bot? 2.1. Steps Overview Enter OKX on your PC or mobile and navigate to Trade, select Trading bot mode (at the top left corner on the web or top right corner on the mobile app), then click Recurring buy. Select the asset to be invested and specify your allocation for each asset, then confirm the Frequency, Time, and Amount to create a Recurring buy bot.

They'll receive an SMS and a system notification updating them on the gift Notify your gift recipient by sending any notification via any communications channels availableHow do I receive a crypto gift? Once on the app, select Menu to enter the functions menu, before selecting Crypto gift There are two ways for a recipient to redeem their gifts: If a user sends you a gift link, you can open the link to receive the gift.