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How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 2026FAQ75How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 2026FAQ11What's OKX Security Assistant?
Once you're on the Security Assistant page: Select View More to learn more details Select Download and follow the instructions to complete the installation How OKX Security Assistant looks like on your desktopWhen I encounter a risk: should I handle it? Handling is recommended by default, especially for high-risk alerts. You can use the following quick judgment method: Recommended to handle immediately (highest priority) The risk level is high.Published on Jan 15, 2026Updated on Feb 13, 2026FAQ13How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 2026FAQ52How do I submit my proof of address (POA)?
The POA must be issued within the last 3 months The POA must be a clear photo of your original POA or a PDF file of the original POA The POA must match the residential information you provided during your identity verification The acceptable types of POA may vary depending on the jurisdictionPublished on Sep 25, 2024Updated on Nov 17, 2025FAQ3How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 2025FAQ60How do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5Common scam tactics
They'll usually request upfront payment from the users, claiming it's the "training fee", "entrance fee" and other similar types of fees which are used to provide relevant training material or equipment. Once the upfront payment is made by the users, the scammers will assign some simple tasks to users, including posting online advertisements, filling in some surveys, clicking the provided links to complete the tasks, or other simple actions.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,628Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
To verify and prove that the assets we claim to hold are true and that no user holds negative net equity, visit our "Audit files" page, and download the zk-STARK files under Liability report, then save it in a new folder 2. Unzip the downloaded file, and there'll be a sum proof data folder, which includes thousands of branch folders and one trunk folder.Published on May 10, 2023Updated on Sep 8, 2025FAQ179Integrating OKX Signal Bot with Runbot.io
Runbot.io, a free crypto trading bot builder platform, revolutionizes the way you engage with Signal Trading Bots. It offers a unique opportunity to effortlessly and with no coding skills to create, backtest, buy, or sell your own trading bots.Step 1: Building the First Strategy Strategies in Runbot are created using different “boxes”, each with a specific purpose like managing risk, creating indicators, or setting rules for entering or exiting trades. Signals are a key part of this process.Published on Nov 8, 2023Updated on Apr 1, 2025Product documentationWhat's demo trading and how do I use it?
By experiencing the process without the risk of losing real money, you can build confidence in your abilities before entering the real markets.Published on Dec 12, 2023Updated on Apr 3, 2026FAQ979How to monetize your groups on Orbit
Build a premium community around your expertise and earn recurring membership fees and trade commissions. Create premium groups Create a new group and choose a premium group. Charge a monthly or annual membership fee for group access. Create a new group and choose a premium group.Published on Jan 19, 2026Updated on Mar 6, 2026Product documentationZero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
This builds trust by proving the exchange is not hiding any liabilities.Published on Oct 21, 2024Updated on Feb 11, 2026FAQ92Why is my deposit/withdrawal suspended?
A snapshot is taken to guarantee that users who meet the requirements of the airdrop will receive a proportional amount of free tokens to the amount of tokens or transactions they possess/fulfill. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 2026FAQ990OKX to list NIGHT (Midnight) for spot trading
For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Dec 06, 2025Published on Dec 6, 2025Updated on Dec 9, 2025Announcements