All
FAQ
Announcements
Product documents
Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 31 Mar 2026FAQ2OKX Orbit Creator Rewards Program is Now Live
Keep content live At least one eligible post from the current cycle must still be live on Orbit at the time of reward payout. FAQ Do I need to sign up? No. As long as you meet the eligibility requirements, the system automatically includes you in that week's payout. Just post and you're in. 2. What kind of content counts as "eligible"? Original posts related to crypto. Market analysis, trading insights, project research, on-chain data breakdowns, market commentary, all of it counts.Published on 2 Apr 2026Updated on 2 Apr 2026Product documentationTrading of Internet Computer's ICP now live on OKX
We’re now pleased to announce that trading of ICP is live on OKX, with withdrawals opening tomorrow, May 11. The current schedule for ICP’s listing is as follows: 1. Spot trading for ICP/USDT,ICP/BTC opens at 4:00 pm UTC on May 10 2. ICP withdrawals open at 10:00 am UTC on May 11 The Internet Computer’s creators, the DFINITY Foundation, describe the project as a decentralized version or extension of the public internet.Published on 10 May 2021Updated on 17 Nov 2025AnnouncementsHow does futures spread trading work on OKX Liquid Marketplace?
How futures spreads are traded in crypto? Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this...Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on 11 Aug 2023Updated on 9 Feb 2026FAQ1,991How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals. Example: If you started a bot with 100 USDT, and the current bot equity is 200 USDT, your Total PnL = 200 - 100 = 100 USDT. This figure includes: Realized profits from completed trades Trading fees Unrealized PnL from open positions Any applicable Earn interest (if enabled)How's the field "Grid Profits" calculated?Published on 20 Jun 2025Updated on 26 Nov 2025FAQ54Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves. Each account shows balances in USD for various tokens (e.g., BTC, ETH). To handle these balances, we separate its balances into non-negative equities and debts for each token. This way, we only work with positive numbers, making it easier to handle calculations and avoid errors.Published on 21 Oct 2024Updated on 11 Feb 2026FAQ92Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025FAQ179OKX TG Wallet has newly released the Gift feature and OKX TG Bot on Telegram
Enter the contract address (CA) of the token you wish to query in the group chat. The OKX TG Bot will instantly provide detailed information about the token, including price, market cap, trading volume, holders, and social media updates. Click the "Buy <> Sell" button or select preset buy/sell options to quickly navigate to the OKX Mini Wallet’s Meme Mode for trading.Published on 27 Dec 2024Updated on 17 Nov 2025AnnouncementsDemo trading
It'll only quote your RFQ once and leave this price live for 60 seconds before allowing it to expire. To get a new price from the trading bot, please cancel and re-price your demo RFQ. Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.Published on 29 Jun 2022Updated on 3 Dec 2025FAQ1,745OKX x McLaren NFT Sweepstakes Terms & Conditions
This prize is eligible for use in 2024, OKX will work with the winner to book this prize at a date in 2024 that suits them, note availability to book this prize depends on McLaren’s booking schedule, but OKX and McLaren will do their utmost to book the prize in at a date that suits the winner. This prize must be used in 2024 or the winner will automatically forfeit it.Published on 25 Apr 2024Updated on 8 Sept 2025FAQ607EEA Spot Margin FAQ
No derivative works or other uses of this article are permitted.Published on 12 Dec 2025Updated on 24 Dec 2025Product documentationSpot grid bot FAQ
How does it work, and are there any risks? Yes, you can add more quote currency to your bot at any time during its operation. You also have the option to include any unwithdrawn profits that haven’t been used yet. The process is similar to what was described here. Here’s how it works: Re-initialization: When you add more funds, your bot will cancel existing orders and place new ones based on your updated assets and the additional investment.Published on 28 Aug 2025Updated on 22 Jan 2026FAQ17Quoting RFQs on the RFQ board (maker)
Receiving live RFQs to quote If you are a market maker on the platform, creators of the RFQ will be able to select you as a counterparty when they create RFQs and send these RFQs to you. As a market maker, you can specify the trading pairs, instrument types, and their respective maximum RFQ sizes you wish to receive by adjusting your Maker’s quote preferences, under Liquid Marketplace’s Settings menu.Quoting on a live RFQ You can check all the RFQs you received on the RFQ Board.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationTrading Signal Bot FAQs
How do I diagnose why my signals are not working as expected? If you're facing issues with your signals not working as expected, you can follow these steps to diagnose and troubleshoot the problem: Check your Alerts Log on TradingView Begin by examining your alerts log on TradingView. Ensure that the alert you're expecting to trigger has been activated.Published on 9 Oct 2023Updated on 31 Mar 2026FAQ136