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Quote sorting
How does Block Trading by OKX determine which quote is the "best quote" to show on the first line for my RFQ on the RFQ Board? The best price, bid and ask, will be sorted to the top, independent of the Maker. This means that the best bid may have been provided by a different Maker than the best ask. For quotes on RFQs where the quote currency of all legs are the same, the best bid is simply the highest value, while the best ask is the lowest.Published on 30 Jun 2022Updated on 10 Sept 202511What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on 22 Aug 2023Updated on 3 Apr 2026175What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 12 Feb 202696What's Smart Strategies?
Smart strategies are recommended trading bot settings with the best historical performance for a specified period. You can use smart strategies as is or change some or all of the recommended settings.3. How is backtested APR calculated? Backtested annual percentage rate (APR) shows how much a trading bot could potentially earn in one year. It’s based on the most recent period and the proposed smart strategy settings.Published on 7 Mar 2025Updated on 17 Nov 20251OKX listing mechanism
Can the best bid price be higher than the best ask price during the pre-open period? Yes. During the pre-open period, orders are collected but not executed. As a result, the displayed best bid price may be higher than the best ask price. Orders are matched only after official trading begins and according to normal trading rules.Published on 27 Apr 2018Updated on 2 Apr 20267,469How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on 15 Jan 2026Updated on 31 Mar 202615Demo trading
Its prices will be based on the best price currently available on the order book, with a spread. It'll only quote your RFQ once and leave this price live for 60 seconds before allowing it to expire. To get a new price from the trading bot, please cancel and re-price your demo RFQ.Published on 29 Jun 2022Updated on 3 Dec 20251,745How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on 5 Jul 2025Updated on 19 Mar 20269How do I manage my P2P settings?
While we're doing our best to verify them, sometimes you may encounter malicious people. They try to impersonate our customer support agents to get your sensitive info, such as passwords or verification codes. There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls.Published on 22 Aug 2023Updated on 17 Mar 20262,527How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 2026What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on 19 Jan 2023Updated on 12 Feb 2026298How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 Jun 2025Updated on 16 Dec 20253Understanding the risks of using digital payment token services
Still, this risk can't be fully eliminated.Regulatory Risk Regulatory oversight is designed to ensure that DPT platforms operate securely, transparently, and in your best interest. Using an unregulated platform increases your risk of fraud, inadequate security, or limited recourse. While regulation helps reduce these risks, it doesn't remove them entirely. Stay informed about regulatory protections and understand the risks before choosing a platform.Published on 17 Jun 2025Updated on 17 Nov 20252OKX P2P dispute handling rules
In such cases, OKX customer support will do their best to reach out to the seller and arrange for a refund. OKX reserves the right to suspend or terminate the accounts of uncooperative or bad-faith* behaviours during the process. 2. Payment amount and order amount mismatch: If the buyer pays more than the order amount, OKX customer support will contact the seller to arrange a partial refund of the excess amount on best effort basis.Published on 28 Aug 2023Updated on 11 Mar 20261,109