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How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 4 Mar 202671Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on 13 May 2024Updated on 8 Sept 2025337OKX ZERO Trading Fees event FAQs
12. Why can’t I select the “Join Now” button for the ZERO Trading Fees event? This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You will need to sign up and complete identity verification before selecting Join Now button to be able to participate. Ensure that the display has changed to show Joined after you've clicked to confirm your participation in the activity.Published on 6 Jul 2023Updated on 12 Feb 202637OKX x McLaren NFT Sweepstakes Terms & Conditions
Ltd., 12 Marina Boulevard, #36-01/02 Marina Bay Financial Centre, Singapore 018982.Published on 25 Apr 2024Updated on 8 Sept 2025607OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on 7 Aug 2023Updated on 28 Aug 202555Copy trading FAQ
When the lead trader you are copying modifies their contract grid or spot grid strategy parameters, your copied strategy will be updated automatically to ensure you are always operating with the same strategy parameters as the trader. 20. Under what circumstances will automatic parameter synchronization stop working? Automatic synchronization will be paused in the following two cases: Your account balance is insufficient to cover the funds required for the new parameters.Published on 15 Sept 2023Updated on 4 Mar 2026686How do I become part of the OKX P2P Merchant Program?
Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone]. For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Published on 25 Nov 2022Updated on 29 Jan 2026704OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on 7 Aug 2023Updated on 8 Oct 202585Copy traders: How do I choose a lead trader?
The current indicator weighting is as follows: Indicator Weighting Cumulative PnL% 20% PnL% (Last 30 days) 15% PnL% (Last 7 days) 10% Max. drawdown (Historical) 10% Max. drawdown (Weekly) 10% Number of copy traders 20% PnL of copy traders 15% Note: the weighting of indicators may be adjusted at any time based on feedback and data after launch.Trader profile You can select on a lead trader’s name to see their profile, which contains a more detailed breakdown of their trading history, portfolio, andPublished on 22 Dec 2022Updated on 4 Mar 2026258How does futures spread trading work on OKX Liquid Marketplace?
Multiple instruments Predefined strategies: leverage more than 20+ predefined instruments, including future spreads, options, straddles, etc. Trade all sorts of spreads: carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Bespoke instruments: customize your own strategies with up to 20 legs.Published on 13 Mar 2024Updated on 10 Sept 20256How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on 22 Aug 2023Updated on 3 Mar 202667,314How do I use recurring buy trading bot?
For example, with a 100 USDT monthly buy, you can allocate 50% to BTC, 30% to ETH, and 20% to OKB. Simply deselect the selected crypto to remove the asset or select Reset to clear all of the selected crypto from the list.Published on 30 Aug 2024Updated on 28 Jan 2026585What could be the reasons behind the failures of my futures copy trades?
Example: an order to open a position requires a 20 USDT margin, but the copy trader has less than 20 USDT in their trading account. In this case, the copy trade order will fail. Amount per order is too low If you set a low amount per order, your order quantity may be below the minimum order quantity, causing your copy trade to fail. The minimum order quantity is different for different contracts and trading pairs. You can go to our futures trading rules and spot trading rules nto learn more.Published on 1 Sept 2023Updated on 12 Feb 2026196X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on 13 Aug 2025Updated on 29 Jan 202625What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX SG, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and showsPublished on 24 Dec 2024Updated on 17 Nov 20251