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OKX DEX User Guide (Web)
Alternatively, click Swap at the top of the web page to perform a token swap or initiate a Bridge transaction.How do I use Swap & Bridge? Currently, OKX DEX supports trading crypto on 26 chains and cross-chain swaps on 17 chains.Swap In From, select the amount of tokens you wish to swap from; In To, select the amount the tokens you wish to swap into.Published on 25 Aug 2023Updated on 12 Feb 20261,016How do I make a withdrawal? (web)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed,...Published on 22 Aug 2023Updated on 27 Mar 20261,588How do I create passkeys? (web)
What are passkeys? We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in. Once the passkey feature is activated, at least one passkey must always remain linked to the...Published on 16 Aug 2023Updated on 29 Jan 20264,270How do I enable allowlist? (web)
On the web, you can add up to 50 withdrawal addresses to your address book at a time — there's no cap on the total. If you wish to add more than 50, just repeat the process in batches. If you'd like to disable the Allowlist, you can switch it off in your Address book and enter your Two-Factor Authentication (2FA) codes to confirm disable the allowlist. After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book?Published on 14 Aug 2023Updated on 24 Apr 2026418How do I make a deposit? (web)
On the Web: Log in to your account at okx.com, go to the Assets, and select Deposit Select the crypto that you want to deposit in Select crypto field and deposit network in the Deposit network field, then select Next Select your preferred crypto and network that match your corresponding platform Deposit details will then automatically generate To make a deposit, you can either Copy the deposit address to the platform you're sending from, or scan the QR code using that platform's app.Published on 13 Aug 2023Updated on 23 Apr 20267,697How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your...Published on 11 Feb 2026Updated on 16 Apr 20268How do I close my account? (web)
Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to...Published on 22 Aug 2023Updated on 24 Apr 2026459How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the...Published on 22 Aug 2023Updated on 24 Mar 2026400How do I manage my wallet? (web)
Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses. Currently, OKX Web3 Wallet supports 80+ networks, including Bitcoin, Ethereum, Solana, BSC, Polygon, Avalanche, Tron, Arbitrum etc.Published on 22 Aug 2023Updated on 18 Apr 2026895How do I turn on the notification for P2P trading? (Web)
You can enhance your P2P trading experience by setting the notification to be accompanied with sound when you're on the web version. To turn on the web notification, refer as below: Log in to your OKX account using any web version Note: Recommend using Google Chrome for better functionality.Published on 13 Mar 2024Updated on 24 Mar 202654How do I check the number of block confirmations? (web)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is...Published on 22 Aug 2023Updated on 12 Feb 2026142How do I manage my assets in my OKX wallet? (web)
Connect your OKX wallet to the web to view the summary of your tokenInstall OKX Wallet Web Extension You can download the extension from Google Chrome Webstore. Select Connect wallet to start.Deposit your OKX walletMethod 1: Copy the wallet address 1.Published on 22 Aug 2023Updated on 3 Mar 2026424How do I migrate my email address or phone number to another account? (web)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration,...Published on 22 Aug 2023Updated on 1 Apr 2026389What is OKX Wallet Auto-Confirm?
On the web For Trader Mode: Auto-Confirm is enabled by default and can't be turned off.Published on 25 Sept 2025Updated on 23 Mar 2026426How do I import a wallet from Trust Wallet to OKX Web3 wallet?
With the OKX Web3 wallet, you have complete ownership of your assets, and it is accessible on iOS, Android and web browsers.How do I get my secret phrase on Trust Wallet?On the web Log in to your Trust Wallet extension on the web, go to Settings Select View Secret Phrase to get your secret phrase in order to import it to your OKX Web3 wallet View your secret phrase on Trust Wallet extensionOn the app 1.Published on 29 Nov 2023Updated on 12 Sept 202592