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Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary. Review blocked messages: Check whether security apps or system settings are filtering or blocking SMS messages. Disable SMS-blocking apps: Temporarily turn off any SMS-blocking or filtering apps on your device.Published on 16 Aug 2023Updated on 13 Apr 202632,772What are the advantages of using cross margin and isolated margin?
Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization. Under cross margin, positions in futures with the same settlement crypto share margin, and profits and losses offset each other, helping improve capital efficiency.Published on 20 Mar 2023Updated on 2 Apr 202641USD-margined futures FAQ
You can select different settlement currencies by going to your sub-account > trade settings > USD-M settlement currency. You cannot change the settlement currency if you have open orders or positions in USD-margined futures. If you haven’t made a selection, USDC will be used as the settlement currency by default.Published on 13 Oct 2025Updated on 4 Mar 202624What are the spot trading guidelines for copy traders?
On the settlement day, we'll calculate the total PnL over the whole settlement period. The actual profit-sharing amount will be sent to the lead trader's funding account. If the withholding amount is greater than the actual profit-sharing amount, the difference will be returned to the copy trader's trading account. Profit-sharing will only be settled if a copy trader isn't copying any ongoing trades from a lead trader.Published on 6 Nov 2023Updated on 3 Mar 2026280Lead traders: Spot lead trading guidelines
Their profit-sharing level is Level 2, and their profit-sharing ratio is 10%. Below is an example of how their copy trader's profit-sharing is calculated.Published on 30 Oct 2023Updated on 9 Apr 2026195Lead traders FAQ
Profit sharing page Pending profits: overall profit generated from current orders that’s expected to be shared in the next settlement cycle Cumulative (USDT): the total amount of profit shared with a lead trader since they joined the platform Last sharing (USDT) : the profit shared with a lead trader in the most recent settlement cycle Sharing rate: current profit sharing ratio of lead trader and can be changed a maximum of 3 times a month Edit profit sharing ratio History: a breakdown of all profitsPublished on 6 Sept 2023Updated on 28 Mar 2026119Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on 22 Mar 2024Updated on 13 Apr 20261,079Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on 14 Oct 2025Updated on 15 Jan 20266Why do I have to trade on OKX Liquid Marketplace?
It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book. It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on 13 Mar 2024Updated on 30 Oct 202516What are the public and private markets in P2P trading?
Quick settlement: Due to the large number of users who can see your ad, your transaction is more likely to be completed faster and more efficiently. Competition: Visibility in public markets allows you to have a clear idea of how the market is performing and allows you to adjust your prices or conditions accordingly to be competitive. 2.Published on 11 Aug 2023Updated on 24 Mar 2026289How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025552How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on 5 Sept 2023Updated on 6 Apr 2026674What are Source of Funds (SoF) and Source of Wealth (SoW)?
Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on 24 Dec 2024Updated on 3 Apr 2026752Block trading basics
Alternatively, via private negotiations, they can predetermine a settlement price by requesting-for-quote from a market maker.What is an RFQ? A request for quote, or RFQ, is an electronic notification sent to market makers expressing their intention to trade a specific instrument or strategy. Market makers will be alerted once an RFQ has been sent and will be prompted to quote a bid and ask for the requested strategy. What is the minimum size of a block trade?Published on 29 Jun 2022Updated on 6 Mar 202616What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4.Published on 17 Mar 2023Updated on 26 Jan 20265,594