All
FAQ
Announcements
Product documents
USDG rewards program FAQ
Global Dollar (USDG) is a single-currency stablecoin (SCS) pegged 1:1 to the US dollar. It’s issued by Paxos Digital Singapore Pte. Ltd. (PDS) and designed to comply with the Monetary Authority of Singapore (MAS) stablecoin regulatory framework. 2. How do USDG rewards work? With USDG rewards, you can earn up to 3.85% APY simply by holding USDG in your OKX Wallet. Your funds remain fully accessible — you can redeem or move them anytime without penalties.Published on 13 Oct 2025Updated on 26 Jan 2026364How do I trade with different order types?
It activates only when the market reverses by that specified amount, closing the trade if the price shifts direction by a set percentage or dollar value.How do I place a Trailing Stop order? Select Trailing Stop from the order types Set the trailing by Constant or Percentage How you can place a Trailing stop order Confirm the orderWhy should I use Trailing Stop order?Published on 18 Jun 2024Updated on 12 Feb 2026386How does futures spread trading work on OKX Liquid Marketplace?
Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability.Published on 13 Mar 2024Updated on 10 Sept 20256How do I buy Tether (USDT) with fastPay?
USDT is a stablecoin that is pegged to the value of the US Dollar. It's designed to maintain a stable value and minimize the volatility often associated with cryptocurrencies. USDT is commonly used as a medium of exchange, a store of value, and a unit of account, and it's widely accepted on various cryptocurrency exchanges.Is there a maximum amount of USDT I may purchase with fastPay through P2P Trading on OKX?Published on 12 Mar 2024Updated on 24 Mar 202682What onboarding information is required for a family office?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 202667What onboarding information is required for a Publicly Traded Company?
Corporate officers: Persons with significant responsibility to control, manage, or direct the publicly traded company including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a privately owned financial institution need to consider for the onboarding process?Published on 13 Oct 2023Updated on 27 Sept 2025131What could be the reasons behind the failures of my futures copy trades?
Lead trader Position size exceeds the maximum limit When the total value of positions held by a trader and their copy traders reaches the maximum position limit for a particular contract and direction, copy traders will stop opening positions for that contract and direction. Our support center has more details on limits for futures copy trading and spot copy trading.Published on 1 Sept 2023Updated on 12 Feb 2026202What onboarding information is required for the government-owned enterprise?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on 13 Oct 2023Updated on 19 Mar 202661What onboarding information is required for a fund?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on 13 Oct 2023Updated on 12 Feb 2026112What onboarding information is required for a privately owned company?
To register as a privately owned operating company, you need to provide the information of: At least one corporate officer/manager: Persons with significant responsibility to control, manage, or direct the privately owned company including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other person who regularly performs similar functions.Published on 13 Oct 2023Updated on 12 Feb 2026277How can I troubleshoot web or app issues?
If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no direct “Clear Cache,” but deleting and reinstalling the app achieves the same effect.For browser Open your browser settings. Find the Privacy or Clear browsing data section. Select Cookies and Cached files, then confirm to clear them.Published on 11 Feb 2026Updated on 4 Mar 20266How do I complete the required tasks shown in the app?
Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete. Example of selecting the pending task to startStep 3: Follow the instructions After that, you may be asked to provide specific details or upload documents based on the type of information needed.Published on 3 Jul 2025Updated on 10 Jul 202535How do I use the chart trading layout?
The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with integrated charting tools, facilitating swift trade executions without scrolling through screens. The interface offers an immersive and user-friendly experience, mirroring the familiarity and functionality of platforms like TradingView and MetaTrader.Published on 29 Jan 2024Updated on 12 Feb 2026124What to do in the event of a trade error
If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred. We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes.Published on 30 Jun 2022Updated on 12 Feb 202696