All
FAQ
Announcements
Product documents
How do I become part of the OKX P2P Merchant Program?
To better regulate platform Makers, we recommend that you carefully read the "OKX Platform P2P Merchant Program transaction Code of Conduct" before applying. During the review process, you will be asked questions about platform transaction rules and related procedures. Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant...Published on 25 Nov 2022Updated on 29 Jan 2026FAQ717How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on 12 Dec 2024Updated on 15 Oct 2025FAQ78OKX Brazil is updating its terms of service
As part of this new service, you will be able to interact with a platform fully designed for our Brazilian users, including full local customer support and the ability to make deposits and withdrawals in cash (BRL) in your OKX account, making your digital transactions smoother and more convenient. As part of the migration to the new entity, it is important that users only have tokens available at the local entity.Published on 5 Feb 2024Updated on 17 Nov 2025AnnouncementsHow do I claim McLaren Race Rewind NFT?
If you haven't created a wallet or need to import your wallet to be part of the McLaren Race Rewind, visit here to learn more.How do I claim the McLaren NFT on OKX Marketplace? Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on 13 Jun 2024Updated on 12 Sept 2025FAQ27How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on 28 Jul 2023Updated on 12 Feb 2026FAQ103OKX Wallet now supports the WEMIX3.0 network
This integration is part of OKX's wider partnership with WEMIX. Additional integrations and campaigns between OKX Wallet and WEMIX are expected in the near future. OKX team January 5, 2024Published on 5 Jan 2024Updated on 17 Nov 2025AnnouncementsDelisting ApeCoin from On-chain Earn
No action is required on your part. Thank you for your continued support as we work to provide better products for our users. If you have any questions or need assistance with your account, please feel free to contact our support team at support@okx.com. We’re here to help ensure a smooth transition during this update. OKX team November 16, 2024Published on 16 Nov 2024Updated on 1 Apr 2025AnnouncementsHow do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on 11 Sept 2024Updated on 12 Sept 2025FAQ28How do I generate AI artwork on OKX marketplace?
Whether you're a seasoned artist or just discovering your creative side, OKX invites you to be part of this exciting journey into the world of non-fungible tokens, where art knows no bounds. Explore, create, and embrace the NFT revolution with OKX.Published on 13 Nov 2023Updated on 12 Sept 2025FAQ23Launch of Perpetual Swap & Transaction Fee Adjustments
Before taking part in the competition, please review the related terms for perpetual swap trading. Perpetual Swap Trading Guide: https://OKXsupport.zendesk.com/hc/en-us/sections/360003039191-Perpetual-Swap-Trading 3. Perpetual swap trading is scheduled to launch at 17:00 Dec 10, 2018 (CET, UTC +1) (subject to delay, depending on trading simulation test results).Published on 30 Nov 2018Updated on 17 Nov 2025AnnouncementsOKX announcement on maintenance for APTOS network
If you hold APTOS tokens in your OKX account, no further action is required on your part. We will take care of all technical requirements. Thank you for your understanding and cooperation. OKX team October 19, 2023Published on 19 Oct 2023Updated on 17 Nov 2025AnnouncementsTokenized stocks FAQ
Submit the order Check the My orders part for your orders, and the My positions option for your holdings OKX Wallet web Select a tokenized stock Enter the amount (minimum $20) Submit the order Check the My orders part for your orders, and the My positions option for your holdings5. Where are my funds after placing a trade? Your assets remain in your wallet until the transaction is executed on-chain.Published on 2 Feb 2026Updated on 16 Mar 2026FAQ7OKX will stop supporting Single-collateral Loan
As part of this practice, OKX will stop supporting the Single-collateral Loan function. To provide more time for users with existing active orders in Single-collateral Loans, OKX has extended the offboarding time from 8:00 am September 29, 2024 (UTC) to 8:00 am November 29, 2024. Please note that order Single-collateral Loan order creation has been ceased since September 2023.Published on 30 Apr 2024Updated on 17 Nov 2025AnnouncementsWhat's KYC: What to expect and why it matters?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC?Published on 24 Jun 2025Updated on 6 Apr 2026FAQ55PYTH delisting from Onchain Earn
No additional action is required on your part, and you will automatically receive your funds after delisting. However, you may choose to redeem your funds before the stated delisting date if you wish. If you have any questions or need assistance, visit our support center and chat with customer support.Thank you for your continued support as we work to improve our products. OKX team February 27, 2026Published on 27 Feb 2026Updated on 27 Feb 2026Announcements