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How do I find my deposit address and tag/memo/comment?
You can select Copy to copy both the deposit address and tag/memo/comment or select Share to share them with your friends and familyOn the web Log in to your account and select Deposit Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on Aug 22, 2023Updated on Apr 2, 2026FAQ68,377Why hasn't my withdrawal arrived in the account?
If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page. Note: if you enter an incorrect/missing tag/memo/comment, it could lead to withdrawal failure. In such a case, you can reach out to our customer support for assistance.Published on Aug 22, 2023Updated on Apr 8, 2026FAQ20,656Tiered Maintenance Margin Ratio System for Futures: Progress and Fee Schedule Adjustment
Details as follows: If you have any suggestions or feedback regarding the above transaction fee rules, please send us your comments at futures@OKX.com. We will consider every user’s suggestions carefully in order to continue developing the world’s most professional trading market. Regards, OKX Jun 20, 2019Published on Jun 20, 2019Updated on Nov 17, 2025AnnouncementsCompletion of Futures Database Upgrade
We will definitely listen to and consider every comment received Thank you for your continued support. OKX, Sep 9, 2018Published on Sep 9, 2018Updated on Nov 17, 2025AnnouncementsThe Launch of the Third Jumpstart Mining – Stake OKB to Earn MXT And Upgrade of OKX Jumpstart Rules
After mining is completed, the remaining OKB unstaked will be automatically unstaked and un-frozen. The rewards which are not harvested will be automatically transferred to the Funding Ac-count. 4. Sub-accounts cannot participate in this event. 5. For token sale project of OKX Jumpstart, the rules remain unchanged.Published on Sep 22, 2020Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.09.01–2023.11.30)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Dec 14, 2023Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.06.01–2023.8.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Sep 18, 2023Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2024.03.01–2024.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Jun 12, 2024Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.12.01–2024.02.29)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Mar 16, 2024Updated on Nov 17, 2025AnnouncementsHow do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35OKB Burn Report (2025.03.01–2025.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team June 23rd, 2025Published on Jun 23, 2025Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2024.12.01–2025.02.28)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team March 14th, 2025Published on Mar 14, 2025Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.03.01–2023.5.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_English Best regards OKB Team June, 2023Published on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2022.12.01–2023.02.28)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_English Best regards OKB Team March, 2023Published on Mar 28, 2023Updated on Nov 17, 2025AnnouncementsWhy hasn't my deposit been credited?
In such a case, you can reach out to our customer support for assistance.Incorrect or missing tag/memo/comment The crypto that you want to deposit might require filling in a memo/tag/comment. You can find it on our deposit page. You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page.Published on Sep 1, 2023Updated on Apr 3, 2026FAQ13,755