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OKX now offers its services in the European Economic Area through my.okx.com
The new subdomain will continue to provide the same extensive range of products and services that EEA customers have come to trust and rely on, remaining consistent with those previously offered on www.okx.com. At OKX we're committed to delivering a localized experience for our customers and the launch of my.okx.com will allow us to keep enhancing our value proposition locally. We're looking forward to serving you better and continuing to be a part of your digital asset journey!Published on Jul 30, 2024Updated on Nov 17, 2025AnnouncementsWhat's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
It can also be used if you have a high degree of confidence in the ultimate direction of a particular asset, and want the flexibility to gain better entry positions based on technical indicators, or customize the price step or volume multipliers on safety orders. By doubling your position size after each losing trade, you may recover your losses if the market eventually moves in your favor.How can Futures DCA bot help me?Published on Apr 3, 2024Updated on Jan 28, 2026FAQ81What's OKX Security Assistant?
Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone. Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 2026FAQ13Introduction to settlement mechanism
Close PnL: = Position Size x (Close Price - Entry Price) = 0.15 x (162,000 - 156,666) = 800 USDT Realized PnL: = Settlement PnL + Close PnL = 5,500 + 800 = 6300 USDT Trading History After a position has gone through settlement, a settlement bill will be generated. You can check the settlement bill in the Trading history tab on the Order center page. The relevant record will be under the Settlement type.Published on Mar 8, 2025Updated on Mar 18, 2026Product documentationCommon scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,627Trading Signal Bot FAQs
Check your signalToken If you find a successfully recorded line item in Events History, you'll need to analyze details of recorded events to understand more insights into what might have gone wrong. Use this information to make necessary adjustments to your alert message. Should you need guidance on formatting your alert messages, you can find detailed specifications in the Alert Msg Specs document.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136Address type upgrade FAQ
You have the option to change the verification status and the name associated with the address through the Address Edit option. Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858Simple Earn Flexible bonus policy update
User C The users lent out funds through Simple Earn Flexible, and enjoyed the bonus APR for an 180-day bonus period before. 2000 USDT 2000 USDT is at a market APR when lent out, because the user has previously enjoyed the bonus period already. At OKX, we remain committed to providing you with high-quality products and exceptional experiences. Thank you for being a valued member of our community. If you have any questions, please contact OKX Support Center. OKX team Oct 07, 2024Published on Oct 7, 2024Updated on Nov 17, 2025AnnouncementsHow do I track my assets when trading in Spot and Futures mode?
All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on Oct 23, 2024Updated on Feb 12, 2026FAQ19Payment adjustment on OKX
If you have any questions, please contact us through support@okx.com.Published on Mar 14, 2023Updated on Apr 1, 2025AnnouncementsPerpetual Swap Trading Suspended Due to System Maintenance
The maintenance is estimated to be completed within 10 mins, and we will inform you through announcement once the service is resumed. Please feel free to ask for the latest update on the maintenance through Telegram Group or contact us via Customer Support. We truly apologize for the inconvenience caused. Thank you for your continued support and we assure you our best services at all times.Published on Jan 11, 2021Updated on Nov 17, 2025AnnouncementsOKB Burn
The amount of OKB acquired through Burn between May 4 and May 31, 2019 is 1,929,043.01 , which have already been sent to the black hole address. Regards, OKX May 10, 2019Published on May 10, 2019Updated on Nov 17, 2025AnnouncementsWhat onboarding information is required for a Publicly Traded Company?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a publicly traded company need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What should I do if I forget to fill in tag/memo?
You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.Published on Oct 15, 2024Updated on Mar 4, 2026FAQ109XAUT Simple Earn Flexible bonus policy update
User C The users lent out funds through Simple Earn Flexible, and enjoyed the bonus APR for an 180-day bonus period before. 1000 USDT 1000 USDT is at a market APR when lent out, because the user has previously enjoyed the bonus period already. At OKX, we remain committed to providing you with high-quality products and exceptional experiences. Thank you for being a valued member of our community. If you have any questions, please contact OKX Support Center. OKX team March 27, 2026Published on Mar 27, 2026Updated on Mar 27, 2026Announcements