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OKX launches Trading Account Auto Earn: grow your funds steadily while maintaining trading flexibility.
Note that while Auto-earn is on, you can’t transfer or withdraw funds eligible for auto earn. Trading is not effected when trading account auto earn is enabled For detailed rules, please refer to Introduction to Trading Account Auto Earn and Its Rules. To enable Auto-Earn or view historical earnings data, go to the asset tab on the trading page or the trading account asset page. OKX team August 15, 2025Published on Aug 15, 2025Updated on Nov 17, 2025AnnouncementsHow do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 2025FAQ1My phone isn't working, what should I do?
For your security, you won’t be able to withdraw funds within 24 hours after changing your phone number.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web).Published on Aug 1, 2024Updated on Jan 27, 2026FAQ7How do I add OKX widget on my phone?
You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget?Published on Aug 15, 2023Updated on Apr 1, 2026FAQ5,878How do I migrate my email address or phone number to another account? (web)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account.Published on Aug 22, 2023Updated on Apr 1, 2026FAQ385What can I do if my device is running in an unsafe environment?
Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ298How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on Feb 11, 2026Updated on Mar 4, 2026FAQ6How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 2026FAQ11How do I start trading cryptocurrency on OKX with Smart Trading?
Alternatively, you can use your phone number in place of an email address by selecting Sign up with phone. Select Sign up to start your journey on our platform After entering the details, select Sign up and you'll be prompted to verify your email address or phone number using a code sent by us. This code is valid for 30 minutes — after which it'll expire, requiring you to repeat the process.Published on Apr 7, 2024Updated on Oct 15, 2025FAQ71Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order:1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet.Published on Mar 16, 2026Updated on Apr 6, 2026FAQ3OKX lists DAO Maker's native asset, DAO, for spot trading
Asset name: DAO Maker Ticker: DAO Market capitalization: $149,811,075 Total supply: 307,630,028 Circulating supply: 19,613,365 To celebrate the launch of DAO Maker, we will be giving away Tesla Model Y,10 iPhone 12 phones and $40,000 DAO to community members who deposit or trade on OKX.Published on Apr 14, 2021Updated on Nov 17, 2025AnnouncementsHow do I create passkeys? (app)
The passkey can be added from your phone's biometrics such as Fingerprint Unlock or Face ID, a USB security key, or from another device (for example, another phone). Follow the instructions provided during the process. 1. Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed.Published on Aug 16, 2023Updated on Apr 6, 2026FAQ12,938How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Apr 7, 2026FAQ27,188How do I reset my Two-factor authentication (2FA)?
I can log in to my account On the app Open your OKX app and go to User Center Open User Center page Select Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill inPublished on Sep 15, 2023Updated on Oct 15, 2025FAQ24P2P Advertiser Program 2023
Your deposit will be frozen while your application is under review. It can be used for P2P trading after it's been approved. Complete 10 P2P orders Added your email and phone number to your account Been a registered user for more than 7 days (specific regions)* You can refer to the application page to learn more about the funding requirement Application Link: https://www.okx.com/p2p/merchant-apply? How do I become a Diamond Merchant?Published on Feb 21, 2023Updated on Nov 17, 2025Announcements