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How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202653Unseen City Shirts - The Roses and The Bees - NFT FAQ
OKX is one of the world’s leading technology companies building the future of Web3. Known as one of the fastest and most reliable crypto trading platform for traders everywhere, OKX’s crypto exchange is the second largest globally by trading volume. What are digital collectibles? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID.Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
OKX is one of the world’s leading technology companies building the future of Web3. Known as one of the fastest and most reliable crypto trading platform for traders everywhere, OKX’s crypto exchange is the second largest globally by trading volume.2. What are digital collectibles in the Unseen City Shirts – Blue Moon NFT campaign? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID.Published on Apr 25, 2024Updated on Dec 4, 20252How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on Feb 23, 20264How do I dollar-cost average at OKX with DCA trading bots?
DCA, or Dollar Cost Averaging, is a simple trading strategy that helps you build or unwind a position while minimizing market risks. This strategy spreads out orders at regular intervals over time, so your position is less affected by market timing. If you're looking to build savings and wealth in the long term, this bot is for you.How do I set up my DCA bots?Published on Oct 6, 2023Updated on Nov 17, 202524How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,025Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
First to verify that the data is consistent with the polynomial commitment and second to verify that the data satisfies the constraints constructed in number 1. Finally, the combination coefficients of the low-degree test polynomial are verified. Generate user inclusion proof: to prove that a specific user is included in the total amount claimed by the exchange, we provide the user's computed trace, user balance, user ID, and a random number corresponding to the user index.Published on May 10, 2023Updated on Sep 8, 2025179How do I add funds from portfolio to my Pay balance?
It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.Can I cancel the transaction after submitting it? No, users aren't allowed to cancel after submission. Users can transfer their balance from pay balance back to exchange if required. If you want to learn more about Pay, visit here.Published on Jan 22, 2026Updated on Jan 22, 20261How do I deposit EUR with SEPA bank transfer?
If your bank supports SEPA Instant and your payment is sent as 'Urgent', you should see your EUR deposit within a few seconds. Otherwise, it may take up to 2 business days before the amount is reflected in your account.FAQ1. What's the difference between SEPA and SEPA Instant? SEPA (Standard) transfers typically take 1–2 business days to process and are available during banking hours. SEPA Instant allows you to deposit EUR in seconds, 24/7.Published on Nov 16, 2023Updated on Mar 31, 2026142How do I supercharge my trading with Alertatron's automated solutions?
Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets. You can also place non-linear scaled orders, time-weighted entries, trailing orders, or run fully managed positions. Dedicated trading bots: for performance and security reasons, orders are executed on a dedicated and isolated trading engine instance.Published on Mar 28, 2024Updated on Oct 8, 20251How do I deposit EUR with iDEAL?
With iDEAL, your deposit is processed within seconds—no hidden fees, no hassle.How can I use iDEAL to deposit euros? You can complete a euro deposit from your bank account to your OKX account by selecting iDEAL as your payment method. Please note that iDEAL is only available to fully verified individuals from the Netherlands.How can I make a cash deposit with iDEAL?Published on Nov 16, 2023Updated on Dec 26, 202521How do I reverse my trading position with one tap?
React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds. The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters.Published on Jul 5, 2025Updated on Apr 6, 20269How do I share order parameters?
Effortless communication: no need to manually type out order details; simply generate and share them in seconds. Enhanced collaboration easily discusses trade setups, market conditions, and execution strategies with fellow traders. Accurate and transparent: ensure clarity when explaining trade parameters, reducing misunderstandings. Time-saving: avoid the hassle of copying and pasting multiple details by sharing a single link or image.How can I use order parameters?Published on May 7, 2025Updated on Sep 10, 20254Why should I choose OKX affiliate program?
Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Apr 6, 202618