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Guide to ID and selfie photos for identity verification
Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,393How do I set up a recurring buy plan?
What if I don't have enough balance for my next recurring buy order? We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 202550Travel Rule FAQ (EEA region)
Exchanges If you’re sending crypto to someone on another exchange, just select the exchange and provide the recipient’s name as it’s registered on their exchange account. Recipient's full name is needed as part of the withdrawal verification If you’re receiving funds from another exchange, you’ll need to share your full name (as registered on our platform) with the sender and let them know your account is with OKX EU.Published on Dec 17, 2024Updated on Mar 30, 2026627How can I protect myself from scammers?
If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,075How do I get started with OKX Trade?
Note that Uniswap's x*y= k is just one of the mathematical formulas used by AMMs today. The equation varies with the use case. As a result of how AMMs work, there'll always be slippages in each transaction. However, generally, the more liquidity there's in the pool, the fewer slippages there'll be.What are liquidity pools? Liquidity pools are pools of tokens locked in smart contracts used for market making.Published on Jul 26, 2022Updated on Feb 5, 202675How to prevent phishing emails?
to learn more.Reminders Whenever you receive an email that seems unusual, keep the following in mind: Don't click any links or follow instructions immediately Phishing emails often pretend to be urgent or appealing, pause and check first. Contact OKX Customer Support directly if you're unsure Don't reply to the suspicious email or use the contact information inside it. Always use the official support channels listed on the OKX website.Published on Jun 24, 2025Updated on Dec 16, 20253OKX Web3 FAQ
Our Web3 services operate on a non-custodial basis, meaning users retain full control of their digital assets at all times.We don't take custody of any assets, do not initiate, process, intermediate, administer, or guarantee transactions, aren't a party to any transaction, and don't control the execution of digital asset transactions.2. Do we provide any financial or brokerage services? We don't provide financial or brokerage services.Published on Jan 19, 2026Updated on Feb 27, 202675How do I select the correct network for my crypto withdrawals and deposits?
., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit.Published on Aug 22, 2023Updated on Apr 8, 202621,378What can help prevent P2P crypto scams and protect my assets?
Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers. Make a habit of gathering screenshots and concrete evidence of your interactions to support your dispute. Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally.Published on Sep 2, 2023Updated on Feb 12, 20261,459How do I buy crypto and earn rewards?
What happens if I miss a day or if I don't complete my buy orders by the end of the campaign? If you miss a day, don't worry, you won't lose your progress entirely. Once you earn your first €5 reward in BTC, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward. If there aren't enough days left before March 15, 2025, but you have completed your first qualifying buy order by March 11, 2026, you'll receive €5 in BTC.Published on Feb 19, 2026Updated on Apr 6, 20263How can you protect yourself from a phishing attack?
Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function.Published on Aug 17, 2023Updated on Mar 3, 20263,692How do I protect my account from Trojan horse takeovers?
If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account. Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control.Published on May 30, 2025Updated on Feb 5, 202611How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on Feb 27, 2025Updated on Sep 10, 20256How do I level up my trades with Mizar?
Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up. After the first month, you'll receive a $1,000 free volume to trade.2. Do I need to deposit funds on Mizar to trade? No. Mizar is non custodial. That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar?Published on Mar 28, 2024Updated on Jan 2, 20265What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
Don't forget to set up stop-loss orders and carefully consider your risk profile before using this strategy. Learn more about Martingale strategy, Dollar-Cost Averaging (DCA) and how it works here.When should I use Futures DCA bot? The Futures DCA trading bot is considered a fit for volatile (significant but short-lived movements) markets, but also works with sideways (trendless) markets as long as the short-term rebounds or corrections exist.Published on Apr 3, 2024Updated on Jan 28, 202681