All
FAQ
Announcements
Product documents
How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on Feb 23, 20264What's a dusting attack?
While blockchain networks enhance security through decentralization, they're not entirely immune to evolving threats from bad actors. One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection. Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers.Published on Oct 4, 2024Updated on Mar 3, 202613What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on Oct 8, 2025131What's Satoshi test and how do I complete it?
(BTC Lightning is unsupported) Involves network fees borne by the user. How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process.Published on May 28, 2024Updated on Feb 17, 202662OKX Web3 FAQ
To keep our community safe, we use a combination of government data and real-time technology to block bad actors. Here’s how we protect the Web3 ecosystem: Global Sanctions: We block access from sanctioned regions (refer to our TOS for a full list). Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents.Published on Jan 19, 2026Updated on Feb 27, 202681How do I deposit EUR with a debit or credit card?
You can skip this step if you have already added a card Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added Input your preferred amount, then select Preview Preview your deposit before completing the process Select Submit to initiate deposit via your card Note: your bank may require you to obtain approval via SMS code or through the respectivePublished on Feb 12, 2026Updated on Feb 13, 2026What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
TRB MKR MORPHO PYTH MAGIC ICP YFI NEO OL MEME RSS3 SHIB OM NULS MOODENG TIA WAXP XCH HUMA ONT PNUT SPURS METIS VRA CRV ORBS SCR BIGTIME JOE FORTH AAVE OXT CAT RENDER RON DAO DOT QTUM NEIRO WLD ACA TRA ADA RIO BANANA STETH ASTR LPT AERGO RVN EIGEN FXS LOOKS CELR ALGO SC PENDLE TURBO GLMR POL ATOM SNT HMSTR ORDI ONE SKL BAL SNX CATI CETUS KDA ENJ BAT STORJ DOGS SUI AR SAND BCH SWFTC ARKM PEPE GOG PERP BNB THETA BOME BONE RAY VELO BNT TRX PIXEL ACH WOO ALPHA BSV USDC DEGEN LQTY MOVR STX BTC XLM ONDO GPublished on Mar 11, 2024Updated on Nov 17, 202594What's KYC: What to expect and why it matters?
Enhanced Due Diligence (EDD) If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request: Proof of address (utility bill, bank statement) Source of funds or wealth (for example, payslips, business documents) This step ensures transparency and compliance with stricter regulatory requirements4.Published on Jun 24, 2025Updated on Apr 6, 202656How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on Feb 22, 2024Updated on Dec 31, 2025580A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on Mar 25, 20266,460How do I start trading cryptocurrency on OKX with Smart Trading?
Despite being experts in trading, lead traders are also likely to suffer losses from bad trading days. This can lead to unexpected liquidations and losses for followers too, if there's a lack of proper risk management. Visit here to start using copy trading. Bot trading Bot trading refers to the automation of trade entries and exits.Published on Apr 7, 2024Updated on Oct 15, 202572How do I protect my account from Trojan horse takeovers?
Phishing Emails and Attachments Emails disguised as bills, delivery notices, or company updates may contain dangerous links or attachments designed to deploy malware. Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device.Published on May 30, 2025Updated on Feb 5, 202612OKX API FAQ
API keys will not be considered inactive if they are used to call private or account-related interfaces that require identity verification, such as viewing account balance, billing data, or placing orders. Only read-only API keys bound to an IP or specific permissions will not expire.Can orders be placed in currency units when placing orders through the interface? No; for contract orders, the interface defaults to orders in number of contracts.Published on Sep 20, 2024Updated on Apr 17, 2026137
Showing 1-13 of 13 articles