All
FAQ
Announcements
Product documents
OKX Beginner's Guide
Please refer to our guides on depositing crypto to OKX: How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading All your assets (e.g. USDT) will be stored in your Funding Account. To trade, you'll need to transfer funds to your Trading Account. How to transfer funds?Published on Mar 20, 2023Updated on Apr 10, 20261,725OKX EEA Beginner's Guide
For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here. To get started, you'll need to deposit crypto into your account before you can begin trading.Published on Jun 30, 2025Updated on Mar 9, 202614A beginner's guide to identity verification
Guide to ID and selfie photos for identity verificationPublished on Sep 25, 2023Updated on Mar 25, 20266,461OKX DEX User Guide (Web)
What is the OKX DEX Aggregator? The Market feature in the OKX Web3 Wallet is a one-stop platform for discovering trending tokens, analyzing on-chain data, and trading assets. It also includes convenient tools such as the Meme Factory, helping users identify on-chain opportunities in a simple, fast, and intuitive way. The Trade feature in OKX Web3 Wallet is one of the most comprehensive...Published on Aug 25, 2023Updated on Feb 12, 20261,015Guide to ID and selfie photos for identity verification
Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following...Published on Oct 13, 2023Updated on Jan 28, 202613,507Beneficial Ownership FAQ
For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on Oct 10, 2024Updated on Dec 1, 20256How do I submit my proof of address (POA)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on Feb 23, 20264OKX x McLaren NFT Sweepstakes Terms & Conditions
Employees of OKX and McLaren, their parents, affiliates, subsidiaries, promotional agencies, sales representatives, as well as the immediate family (spouse, parents, siblings, and children) and household members of those employees. Entry Periods: The Sweepstakes starts on 7 June 2024 and ends on 23 December 2024.Published on Apr 25, 2024Updated on Sep 8, 2025607How can I get my project listed on OKX?
Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on Apr 16, 2026Updated on Apr 16, 2026How can I do spot trading with the Jupyter Notebook?
For more information on how to place a limit order under a spot or spot and futures mode, please read our dedicated guide.Published on Sep 29, 2023Updated on Sep 10, 2025552Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
At the bottom 10 levels, each parent node has 2 children, while in the upper levels, each parent has 64 children. This is because the batch circuits handle the bottom part, and the recursive circuits manage the top part. The diagram below uses an example with "Alice" to show the Merkle tree and her Merkle proof (colored in green).Published on Oct 21, 2024Updated on Feb 11, 202692How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on Sep 10, 20253My phone isn't working, what should I do?
To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 1, 2024Updated on Jan 27, 20267How do I add my emergency contact?
Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details. Fill in all the requested details of your emergency contact Toggle on Let OKX notify this contact option if you’d like us to send them a heads-up that they’ve been listed as your emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026267How do I safeguard my Web3 wallet from fraudsters?
Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.Published on Dec 13, 2023Updated on Jan 27, 20261,000