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How do I verify an individual account?
Note: make sure your OKX App is updated to the latest version. You can check this in Main menu > User center > Profile and Settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to User Center.Published on Sep 25, 2023Updated on Mar 31, 202630,980How do I reverse my trading position with one tap?
The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.Published on Jul 5, 2025Updated on Mar 19, 20269How do I verify OKX's ownership and balance of the wallet address?
apps downloaded from App Store and identified developers The balance of a single address is displayed based on the returned result The balance of a single address is displayed based on the returned result 3.Published on Sep 26, 2023Updated on Jan 26, 2026996Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For more technical details, such as how we adjust account numbers to fit the batch size or choose the right hash algorithm, check out this page.Advances in zk-PoR Version 2 Our zk-PoR Version 2 has made several advances from the previous version: Greater efficiency: It is now 50 times faster than the previous version. It takes 3 hours on a single 10-core machine, compared to previous version's 36 hours using nine 64-core machines.Published on Oct 21, 2024Updated on Feb 11, 202691How to transfer crypto from Bitvavo to OKX?
Input the amount that you want to transfer from Bitvavo to OKX.. Confirm your transaction on Bitvavo Follow all authentication steps on Bitvavo to confirm the transfer from Bitvavo to OKX. Travel Rule RequirementsProvide additional information if needed, such as Platform where the transferred funds come from, the verified name on the counter platform. Transactions above a threshold (varies by jurisdiction) trigger the Travel Rule. Verify your funds on OKX. Log In to OKX: go to your OKX account.Published on Jun 19, 2025Updated on Mar 12, 20266How to transfer crypto from Coinbase to OKX?
Go to the withdraw section in your portfolio (The bottom button on your screen) by clicking 'Transfer' and by clicking 'Send crypto' after. Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase.Published on Jun 19, 2025Updated on Jun 26, 20256How do I turn on and sync multiple charts on a screen?
Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on Aug 9, 2024Updated on Sep 10, 202530Why is my account restricted and what should I do?
On the App Go to Trade page > Orders > tap the small downward triangle next to an order single order to cancel individually. Select All Orders Choose Cancel all, or select the cancel button for a single order to cancel individually. Select Cancel all or Cancel from the Order pageOn the Web Go to Trade page > Open Orders Select the relevant strategy with a number to batch cancel, or click Cancel next to an individual order.Published on Feb 27, 2026Updated on Mar 16, 202661How can I protect myself from scammers?
We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?Published on Aug 21, 2023Updated on Mar 3, 202612,054What is VIP Loan?
Interest for a single VIP Loan term (90 days) is as follows = Borrowing amount × Interest rate × 90 / 365 Interest begins to accrue once your loan amount is ready to be drawdown. It will be calculated as liability in your risk unit from the time that it is drawn down. It must be repaid along with the principal on the maturity date.Published on Dec 16, 2025Updated on Apr 2, 2026What's demo trading and how do I use it?
Select Demo Trading mode on the User Center page to start risk-free trading Alternatively, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version. Select Demo Trading from the Trade option on the main bar to start risk-free trading You’ll see the total amount of demo assets that you can trade with, such as USDT, BTC, OKB, and various other cryptocurrencies.Published on Dec 12, 2023Updated on Mar 11, 2026978How do I start trading cryptocurrency on OKX with Smart Trading?
Copy trading Copy trading on our platform allows you to easily replicate the positions of successful and experienced crypto lead traders with a single click. This ultimately lets followers gain exposure to the crypto market without getting deterred by common barriers to entry, like technical analysis and crypto market knowledge.Published on Apr 7, 2024Updated on Oct 15, 202571How do I transfer crypto from Bybit to OKX?
Go to your assets (The bottom button on your screen) and click on 'Withdraw' Select the cryptocurrency you want to transfer from Bybit to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Bybit. Select the chain type in your Bybit account Paste your copied address in the withdrawal section of the selected crypto on Bybit. Always double check if the address is copied correctly.Published on Jun 19, 2025Updated on Feb 13, 20262Why can't I join or claim rewards from a campaign?
To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically. If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features?Published on Jun 10, 2025Updated on Mar 19, 202614,240How do I manually swap assets from Synapse?
Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet once you're on the Swap page Select the chain and the desired token for swapping from the received token before proceeding Fill up the details according to your preference Once the swap is completed, you'll receive the final desired token in your walletPublished on Oct 24, 2024Updated on Feb 9, 202611