All
FAQ
Announcements
Product documents
Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on Jan 29, 2025Updated on Sep 27, 202539How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026129Why did my identity verification fail?
Under 18 Years Old Users must be 18 years old or above to complete identity verification. Country/Region Not Supported Our services are not available in all countries or regions. Certain jurisdictions are restricted or may only receive limited services.Published on Sep 5, 2023Updated on Feb 23, 202611,506What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 16, 2026How do I discover new tokens?
Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: discover which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications.Published on Aug 9, 2024Updated on Sep 10, 202555OKX Brazil Affiliates New User Campaign
New affiliated users must complete a single trade in any Tier within 14 days of account registration. New affiliated users must be registered under the OKX Brazil Entity. Trading under Advanced mode; Simple mode; Convert through App, and Spot trading; Express buy/sell with BRL; and Convert through Web is counted. The total Affiliate Rewards will be calculated by multiplying the number of affiliated users who complete a single trade in any Tier by the Reward amount corresponding to its Tier.Published on May 11, 2024Updated on Feb 9, 20261New User Bonus Program - Terms and Conditions
After registering through designated channels, you'll be eligible to receive the New User Bonus at the Campaign center. Upon completing the required new user task displayed in OKX reward center, you will be eligible for New User Bonus. Please refer to OKX app for the detailed requirement and reward amount. By signing up through an exclusive bonus program for new users, you will receive special tasks and be rewarded according to the exclusive rules of the referral program.Published on Apr 24, 2024Updated on Mar 13, 2026403OKX x McLaren NFT Sweepstakes Terms & Conditions
MTC Tours: This prize is the opportunity to come to the McLaren Thought Leadership center, based in Woking, UK, where the McLaren team will provide a full tour of their center, which includes the iconic McLaren Boulevard which features racing cars from each year, all the past trophies, etc.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on Nov 6, 2024Updated on Mar 4, 202672TradingView Subscription Codes – Terms and Conditions
Eligible TradingView Subscriptions: The specific TradingView plan type (e.g., Essential, Plus, Premium), duration (e.g., 1 month, 3 months, 1 year), and any associated percentage or value discount offered by each coupon code will be clearly communicated to the eligible user at the time of code distribution. Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4.Published on Jul 23, 2025Updated on Sep 9, 20253How do I authorize a new device when I log in?
Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.Published on Aug 31, 2023Updated on Mar 16, 202613,660How do I turn on and sync multiple charts on a screen?
Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on Aug 9, 2024Updated on Sep 10, 202530How to report BTC and cryptocurrencies on your income tax return?
To find the data:On the web Go to Assets > Order Center Here, you can find your Trading History and Account Statement Both tools allow you to select a viewing period Select Download to download the dataOn the app Select Portfolio Click on Transactions (icon in the upper right corner) Click on Download (upper right corner) Click on Period and select the date range Download your transaction historyIncome Report Starting from the 2024 calendar year, OKX has begun providing an Income Report for its usersPublished on Feb 28, 2025Updated on Nov 17, 202591OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 16, 2026639What's Wallet Connect?
Connecting a new account automatically disconnect the previous one. Each Exchange account can connect up to 10 wallets. Switching devices requires reactivating connected wallets. The Wallet Connect feature allows you to connect your exchange account with your wallet. Users under 18 years old are not eligible to register an exchange account and therefore can't use the Wallet Connect feature.Published on Jan 7, 2025Updated on Mar 3, 20261,216