FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Nov 6, 20256,315
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 6, 2025136,333
OKX Beginner's Guide
Published on Aug 22, 2025Updated on Nov 7, 20253
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Nov 6, 20251,595
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,935
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 4, 20255,114
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Oct 23, 202513,240
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Oct 31, 202519,344
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 29, 20255,419
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Nov 5, 2025888
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 12, 202599,330
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Oct 15, 20253,620
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Oct 15, 20252,439
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Sep 9, 202516,649
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Nov 6, 202512,311

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