All
FAQ
Announcements
Product documents
OKX to support native G on the Gravity network
We are excited to announce that we will be supporting native G on the Gravity network. Please note: Deposits and withdrawals of native G tokens are now supported. OKX team December 2, 2024Published on 2 Dec 2024Updated on 17 Nov 2025AnnouncementsP2P Advertiser Program 2023
OKX February 20, 2023 (UTC)Published on 21 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX CeFi Annual Report 2023 announcement terms and disclaimers
The annual report features statistical data within the timeframe of January 1, 2023 (UTC+8), to December 28, 2023 (UTC+8). The data displayed in this report refers to users' trading account data within the stipulated timeframe only. The annual report includes the main account and sub-accounts' trading data. The feature is only available on user's main account on OKX. The annual report is informational only and doesn't provide any forms of rewards to users.Published on 29 Dec 2023Updated on 17 Nov 2025Announcements1Upcoming changes to Simple Earn Fixed (July 24, 2023)
Starting from July 26, 2023, at 3:00 UTC, EOS will be offline on Simple Earn Fixed. If you have any existing orders with EOS, as shown in the table below, they'll be automatically converted to Simple Earn Flexible. Crypto Terms EOS 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX July 24, 2023Published on 25 July 2023Updated on 17 Nov 2025AnnouncementsUpcoming changes to Simple Earn Fixed term products, 25 October 2023
Starting from June 25 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Token INT 3 days 30 days 60 days 90 days ELF 3 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX October 25, 2023Published on 25 Oct 2023Updated on 17 Nov 2025AnnouncementsUpcoming changes to Simple Earn Fixed term products (September 27, 2023)
Starting from September 27, 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Terms LPT 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX September 27, 2023Published on 27 Sept 2023Updated on 17 Nov 2025AnnouncementsSystem upgrade on Sep 14, 2023, 06:30-06:40 UTC
To optimize our service and user experience, OKX will perform a system upgrade on Sep 14, 2023, 06:30-06:40 UTC. The upgrade may be early or delayed according to the actual situation. The following features won’t be available during this time: Deposit, withdrawal, transfer, convert, financial products (simple earn, structured products, on-chain earn, loan), buy with card, P2P, red packets, mystery box, etc. Visiting pages and viewing records won’t be affected.Published on 12 Sept 2023Updated on 17 Nov 2025AnnouncementsOKX will launch WLD/USDT at 09:20am July 24, 2023 (UTC)
OKX, July 24, 2023 (UTC)Published on 24 July 2023Updated on 17 Nov 2025AnnouncementsOKX will launch PLS/USDT at 06:00am May 24, 2023 (UTC)
OKX, May 24, 2023Published on 24 May 2023Updated on 17 Nov 2025AnnouncementsSystem upgrade delayed from 06:30-06:40 UTC on Sep 14, 2023
The system upgrade scheduled for 06:30-06:40 UTC, Sep 14, 2023 has been postponed to 06:30-06:40 UTC, Sep 21, 2023. For more information about the upgrade, check this link: System upgrade on Sep 14, 2023, 06:30-06:40 UTC We apologize for any inconvenience caused, and thank you for your understanding and support. Regular system upgrades ensure we continue to deliver quality products and services. Regards, OKX teamPublished on 14 Sept 2023Updated on 17 Nov 2025AnnouncementsHow do I authorize a new device when I log in?
Switch your network environment (for example, use 4G/5G instead of Wi-Fi). If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you. For more details on facial recognition failures, please refer to What should I do if facial recognition fails?Published on 31 Aug 2023Updated on 16 Mar 2026FAQ13,730What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on 5 Feb 2024Updated on 8 Oct 2025FAQ131OKX is going to delist several margin trading pairs
The details are as follows: Margin trading OKX will: Margin trading pairs Cease borrowing feature Delisting time ALPHA-USDT April 11, 2023, 06:00 AM UTC April 18, 2023, 03:00 AM UTC BAT-BTC April 18, 2023, 06:00 AM UTC ENJ-BTC April 18, 2023, 07:00 AM UTC IOST-BTC April 18, 2023, 08:00 AM UTC KNC-BTC April 18, 2023, 09:00 AM UTC LRC-BTC April 18, 2023, 10:00 AM UTC SNT-USDT April 20, 2023, 03:00 AM UTC THETA-BTC April 20, 2023, 06:00 AM UTC WAVES-BTC April 20, 2023, 07:00 AM UTC XTZ-BTC April 20,Published on 6 Apr 2023Updated on 17 Nov 2025AnnouncementsOKX will delist several margin trading pairs
Margin trading Margin trading pairs Cease borrowing feature Delisting time RSR-BTC February 20, 2023, 08:00 AM UTC February 23, 2023, 06:00 AM UTC LON-USDT February 23, 2023, 08:00 AM UTC EFI-USDT February 23, 2023, 10:00 AM UTC ONT-BTC February 24, 2023, 06:00 AM UTC IOTA-BTC February 24, 2023, 08:00 AM UTC BNT-BTC February 24, 2023, 10:00 AM UTC BTM-USDT BTM-BTC February 23, 2023, 08:00 AM UTC February 27, 2023, 07:00 AM UTC CONV-USDT March 6, 2023, 04:00 AM UTC BZZ-USDT February 28, 2023, 07:00Published on 16 Feb 2023Updated on 17 Nov 2025AnnouncementsLead traders: Trader profit sharing rules
Opened: April 6, 2023 Not yet closed N/A N/A Thur, April 20 ETCUSDT short position Opened: April 6, 2023 Closed: April 20, 2023 -500 USDT 0 Fri, April 21 Didn’t open or close positions Ongoing positions: BTCUSDT long position Opened: April 6, 2023 Not yet closed ETCUSDT short position Opened: April 6, 2023 Not yet closed N/A N/A Sat, April 22 ETCUSDT short position Opened: April 6, 2023 Closed: April 22, 2023 +500 USDT 50 USDT Sun.Published on 4 Sept 2023Updated on 1 Apr 2025Product documentation