All
FAQ
Announcements
Product documents
I haven't received the verification code
Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary. Review blocked messages: Check whether security apps or system settings are filtering or blocking SMS messages. Disable SMS-blocking apps: Temporarily turn off any SMS-blocking or filtering apps on your device.Published on 16 Aug 2023Updated on 13 Apr 202632,772What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on 19 Nov 2024Updated on 2 Apr 202611What are the advantages of using cross margin and isolated margin?
Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization. Under cross margin, positions in futures with the same settlement crypto share margin, and profits and losses offset each other, helping improve capital efficiency.Published on 20 Mar 2023Updated on 2 Apr 202641Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on 22 Mar 2024Updated on 13 Apr 20261,079Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on 14 Oct 2025Updated on 15 Jan 20266Why do I have to trade on OKX Liquid Marketplace?
It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book. It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on 13 Mar 2024Updated on 30 Oct 202516How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025552Why should I trade crypto options on the OKX Liquid Marketplace?
It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book. For options trading in particular, it offers: Centralized infrastructure Liquid Marketplace facilitates institutional participation through automated, anonymous RFQs with guaranteed settlement.Published on 13 Mar 2024Updated on 2 Dec 20257What are Source of Funds (SoF) and Source of Wealth (SoW)?
Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on 24 Dec 2024Updated on 3 Apr 2026752What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4.Published on 17 Mar 2023Updated on 26 Jan 20265,594How do I become part of the OKX P2P Merchant Program?
Condition 3: Your buy and sell transaction completion rate must not be lower than 90%.Condition 4: USDT quantity greater than 10,000. Note: Please make sure your funding account balance has more than 10,000 USDT in assets during the application period to avoid application failure.2. Apply for verification Once you have completed the four preparation steps, you can start applying to become a Maker.Published on 25 Nov 2022Updated on 29 Jan 2026719What are untradable assets?
Based on market performance, user feedback, and potential risks, OKX may delist certain cryptocurrencies, trading pairs, or futures.4. Airdrop crypto For the airdrop crypto that don’t support trading, you can’t trade these crypto in OKX.Published on 26 Sept 2023Updated on 6 Apr 20263,920How do I trade perpetual futures on OKX?
With no settlement date for the former, a funding rate mechanism enforces price convergence at regular intervals (every eight hours). The funding rate is a fee exchanged between the long and short parties of a contract, depending on market movements, aiming to keep the contract price in line with the underlying asset’s spot price.Published on 25 Mar 2024Updated on 2 Apr 2026130Index components weightage adjustment FAQ
If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%. If a component's price deviates more than 2% from the median price of all components, that component's price will be taken at 98% or 102% of the median. Component weights of each index Equally distributed Distributed according to the component exchange's trading volume and liquidity levels 2.Published on 14 Dec 2023Updated on 12 Feb 202613Options trading FAQ
Single order rate limit is 60 requests per 2 seconds. Batch order rate limit is 300 requests per 2 seconds. Colocation users have 4 times the standard limits. For market makers, please contact your account manager or institutional@okx.com to raise any rate limit.How do I access trade history for options (Public)? Orderbook trade history is available via websocket. Please note this only includes orderbook option trades. RFQ trades history is also available via websocket.Published on 19 Nov 2024Updated on 9 Feb 20264