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World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on 19 Dec 2025Updated on 3 Apr 2026312How can I switch the site to my preferred language?
Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 31 Mar 202615How do I turn on and sync multiple charts on a screen?
I view charts of different trading pairs simultaneously?Published on 9 Aug 2024Updated on 10 Sept 202530Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
The following details apply to Races 1 (United Kingdom Grand Prix) through 13 (Abu Dhabi Grand Prix), as further described below: The minting window for every single race in the 2024 calendar, starting from the United Kingdom Grand Prix, will open at 10am GMT on the Friday of a race weekend, and will close at 10am GMT the Monday post race day. During the minting window, the Race Rewind Fandom NFTs will appear in users’ wallets/ dashboards.Published on 19 July 2024Updated on 9 Feb 20261How do I check my deposit progress?
Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit historyPublished on 13 Aug 2023Updated on 6 Apr 20268,826How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on 29 Nov 2024Updated on 10 Sept 2025417How do I download my account statements?
Select Download to download the statement In the funding history, Place an order means you sell crypto through P2P; Fulfill an order means you buy crypto through P2P.I want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select downloadPublished on 6 Nov 2024Updated on 1 Apr 202675How do I track the cost price of my spot trades?
You can view the platform price and switch units/cryptocurrencies. Maker order refers to an order placed at a specified price that won't immediately be matched with other orders in the depth list. Instead, it enters the depth list, waiting for other parties to actively match your order. A pending order can be understood as an unexecuted order, which can be viewed under the Current Orders section.How do I view my assets?Published on 5 Sept 2024Updated on 31 Mar 202626Convert FAQ
Where can I view crypto after it has been converted using Convert? The converted currency will be deposited to your funding account and can be viewed in your transaction history.4. Where can I view my Convert transaction history? You can view the transaction history by selecting Record on the Convert page. Alternatively, you can view them in Assets > History > Asset > filter Convert type. Select Record on Convert page to view your convert transaction5.Published on 27 Sept 2023Updated on 6 Apr 20261,495Unseen City Shirts - The Roses and The Bees - NFT FAQ
OKX is one of the world’s leading technology companies building the future of Web3. Known as one of the fastest and most reliable crypto trading platform for traders everywhere, OKX’s crypto exchange is the second largest globally by trading volume. What are digital collectibles? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID.Published on 19 Apr 2024Updated on 8 Sept 202523Unseen City Shirts - Blue Moon - NFT FAQ
OKX is one of the world’s leading technology companies building the future of Web3. Known as one of the fastest and most reliable crypto trading platform for traders everywhere, OKX’s crypto exchange is the second largest globally by trading volume.2. What are digital collectibles in the Unseen City Shirts – Blue Moon NFT campaign? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID.Published on 25 Apr 2024Updated on 4 Dec 20252Getting to know your activity and portfolio pages
Activity page on OKX appWhat you can do on the activity page: View Open Orders: See all your active trades, such as limited orders waiting for the right price to execute. Track Transactions: Find a chronological record of every completed action including buys, sells, deposits, and withdrawals. Monitor Recurring Buys: Quickly check the status of your automated Dollar Cost Averaging (DCA) plans. For more detailed insights, you can go back to the Orders tab and tap View history.Published on 5 Nov 2025Updated on 9 Dec 20251How do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on 17 Oct 2025Updated on 2 Apr 202646Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on 16 Oct 2024Updated on 24 Oct 202554How do I use Trading bonus?
You can view your balance as below: Select Assets > Trading account > USDT equity, or Enter Trading page > Asset > USDT equity You may also view your balance on the Assets page View your balance on the Trading pageWhat's Trading bonus scope? Trading bonus can be used as trading margin to open a position, to offset losses, and to pay funding fees. When you close a position, trading fees are first deducted from profits (if any), then from the trading bonus.Published on 8 Mar 2024Updated on 19 Mar 20261,141