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Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 202511Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on 8 Aug 2025Updated on 3 Oct 202510How do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use Visa or Mastercard credit and debit cards. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Google Pay?Published on 22 July 2025Updated on 4 Feb 20263How do I buy crypto with Apple Pay?
Can I withdraw funds directly to Apple Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Apple Pay? Although Apple Pay enables instant crypto purchases, some purchases may be subject to a temporary withdrawal hold as part of our security protocols.6. My Apple Pay transaction was declined, but I still see money deducted.Published on 2 July 2025Updated on 2 Mar 20265Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on 1 June 2023Updated on 16 Mar 20265,562How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on 8 Dec 2025Updated on 26 Dec 20251,485What should I do if I accidentally deposit crypto that OKX doesn't support?
Enter your withdrawal address, withdrawal amount, and preferred account to pay the network fee Note: The fee will be settled in USDT.Published on 26 Sept 2023Updated on 16 Mar 20261,910What's Options trading?
Comparisons Options trading Futures trading Rights and obligations The buyer has the right, but not the obligation, to buy or sell the underlying asset after paying the premium. The seller has the obligation if the buyer choses to exercise. Both the buyer and the seller are obliged to settle a futures contract. Margin requirements The option contract seller has to pay a margin. The buyer only pays a premium, but no margin*.Published on 19 Nov 2024Updated on 9 Feb 202611OKX P2P dispute handling rules
If the buyer has paid less than the order amount, the buyer will be asked to pay the outstanding amount within the specified timeframe. Any fees incurred during the refund will be covered by the buyer. If the buyer fails to respond or refuses to pay, the seller will be asked to refund the received funds. OKX reserves the right to suspend uncooperative or bad-faith* users during the process. OKX is not responsible for any resulting losses.Published on 28 Aug 2023Updated on 11 Mar 20261,108Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 26 Jan 2026985Common scam tactics
However, their earnings froze, and they were coerced into paying money to unlock their earnings, resulting in significant financial loss. This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams.Published on 28 Sept 2023Updated on 6 Feb 20262,623Where do I find limits, fees and processing time details for cash withdrawal?
Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your withdrawal amount. Example: If the fee is 2%, and you withdraw 100 USD, you’ll pay a 2 USD fee. If you withdraw 500 USD, the fee would be 10 USD. Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee.Published on 23 May 2025Updated on 4 Mar 202634How do I use Trading bonus?
Trading bonus can be used as trading margin to open a position, to offset losses, and to pay funding fees. When you close a position, trading fees are first deducted from profits (if any), then from the trading bonus. When offsetting costs, trading bonus will be consumed before user-owned funds.Published on 8 Mar 2024Updated on 19 Mar 20261,134How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on 21 Aug 2023Updated on 3 Mar 202612,046How to contact a third-party payment channel?
reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contacts Alchemy PayPublished on 2 Aug 2023Updated on 11 Feb 2026135