All
FAQ
Announcements
Product documents
OKX P2P verified merchant service agreement
This Site shall not be responsible for network transmissions or other forms of transmission received from the Linked Websites.10. No illegal or prohibited Use You warrant and represent that you may not apply for the Services or use/access this Site for any purpose that is illegal, unauthorised, unlawful, or prohibited by this Agreement or under the applicable laws or regulations.Published on 15 Sept 2023Updated on 28 Jan 2026718Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Each of the first 13 Entry Periods will start at 10:00 AM GMT on the Friday before the race and end at 10:00 AM GMT on the Monday after the race. The 14th Entry Period will start at 10:00 AM GMT on 13 December 2024 and end at 10:00 am GMT on 23 December 2024. OKX’s computer is the official time-keeping device for the Promotion. How to Enter: Click here to log in to your OKX Web3 wallet.Published on 19 July 2024Updated on 9 Feb 20261How do I migrate my email address or phone number to another account? (web)
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.Published on 22 Aug 2023Updated on 1 Apr 2026385How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on 13 Aug 2023Updated on 10 Apr 20267,623How do I make a deposit? (app)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on 22 Aug 2023Updated on 9 Apr 2026149,540Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
At the bottom 10 levels, each parent node has 2 children, while in the upper levels, each parent has 64 children. This is because the batch circuits handle the bottom part, and the recursive circuits manage the top part. The diagram below uses an example with "Alice" to show the Merkle tree and her Merkle proof (colored in green).Published on 21 Oct 2024Updated on 11 Feb 202692What do I need to do when I change my country of residence?
Before following Guide A or Guide B below: Open the OKX app and go to Menu Go to your Profile Tap Country/Region Guide A Select Next to proceed to the selecting process of your country/region of residence Proceed to select Next to be able to change your country/region of residence Select your new country/region of residence from the available list and select Confirm Select your country/region of residence before confirming it You'll be redirected to a guide page and you have to complete the relevantPublished on 10 Apr 2025Updated on 16 Mar 2026551Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the OEC chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on 22 Aug 2023Updated on 9 Apr 202620,677How do I convert my crypto?
If you didn't select Convert within 10 seconds, you'll need to select Refresh to receive a new conversion rate and complete your order.Published on 3 Sept 2024Updated on 9 Feb 20261,320How do I unlock my deposit when the Travel Rule additional verification is required?
channel name in the Exchange platform field Select I'm the sender checkbox and your legal name will auto-display in the First name and Last name field, then select Submit Fill in all the necessary sender's information Under certain circumstances, you're required to select your country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked Once your deposit is unlocked, you can convert it into your desired cryptocurrencies3. b)Published on 29 Apr 2024Updated on 18 Feb 2026196X Layer upgrade and OKT/OKB asset handling FAQ
Starting from August 13, 2025, 2:10 PM (UTC+8), OKT trading on the platform will stop. Any open but unfilled OKT orders will be automatically canceled.Where did my OKT assets go? OKT trading pairs have been delisted, so asset valuation is no longer displayed. If you hold OKT, you can still view it in your account by searching for OKT (make sure the option to hide small assets is disabled).Published on 13 Aug 2025Updated on 29 Jan 202627Where do I find limits, fees and processing time details for cash withdrawal?
Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your withdrawal amount. Example: If the fee is 2%, and you withdraw 100 USD, you’ll pay a 2 USD fee. If you withdraw 500 USD, the fee would be 10 USD. Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee.Published on 23 May 2025Updated on 4 Mar 202634What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on 5 Feb 2024Updated on 8 Oct 2025131What are the advantages of using cross margin and isolated margin?
For example, if you have 10 BTC and several other cryptos in your account, and you use the cross margin mode to open a BTC crypto-margined future, all 10 BTC will be used as margin. If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization.Published on 20 Mar 2023Updated on 2 Apr 202641How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025550