All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025538Unseen City Shirts - Blue Moon - NFT FAQ
Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed? The rarity of your NFT will be revealed on 03.05.8. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No.Published on 25 Apr 2024Updated on 4 Dec 20252How do I close my account? (web)
Close account after your reconfirmation 9. Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itPublished on 22 Aug 2023Updated on 11 Feb 2026452How do I close my account? (app)
Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 9. Close account after your reconfirmation 10. Get SMS/email and the authentication code and Confirm to close the account Note: it's required to bind with the authenticator app in your account before closing it.Published on 22 Aug 2023Updated on 11 Feb 2026885Unseen City Shirts - The Roses and The Bees - NFT FAQ
Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No.Published on 19 Apr 2024Updated on 8 Sept 202523Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
We implement the extension_factor default as 16 and the sampling inspection default time as 16, so the security level will be 80 bits. Polynomial commitment: we calculate the hash value of the computation trace and corresponding user balance, user ID, and the value of the corresponding constraint polynomial for each row, and generate a Merkle tree. The Merkle root is the commitment value of the polynomial. Generating sampling proof: using the Merkle root as a random source, we sample the data.Published on 10 May 2023Updated on 8 Sept 2025178How do I create passkeys? (web)
You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.Create a passkey Before you create a passkey, make sure you at least have: A device with Windows 10 or macOS Ventura, or A mobile device running iOS 16.0.0 or Android 7.0 or later, or A USB security key that supports the FIDO2 protocol Make sure you're using a FIDO-supported browser with: Chrome 109 or above Safari 16 or above Edge 109 or above Log in to your account at okx.com and go to ProfilePublished on 16 Aug 2023Updated on 29 Jan 20264,229How can I do derivatives trading with the Jupyter Notebook?
There are 9 different scenarios for leverage settings via OKX open APIs. Please refer to Set leverage scenarios for different cases. For perpetual swaps, there are 3 different scenarios for leverage setting: Set leverage for SWAP instruments under cross-margin trade at contract level. Set leverage for SWAP instruments under isolated-margin trade mode and buy/sell position mode at contract level.Published on 28 Sept 2023Updated on 12 Feb 2026192P2P sell crypto FAQ
If you haven't received the money and the buyer doesn't contact you or respond within a reasonable timeframe, you can raise an appeal.9. Are there any transaction fees on P2P Trading? OKX charges zero fee on P2P trading. Your bank or third-party apps used may charge a transaction fee when you make a transfer.Published on 1 Sept 2023Updated on 3 Mar 20261,107Trading Fee Rules FAQ
Trader A became a maker of this trade, so the Trading fee = 0.08% × 20,000 = 16 USDT, and A will receive 19,984 USDT after fee deducted.Published on 22 Mar 2024Updated on 3 Mar 20261,069Passkey FAQ
You'll then see an option in your Security Settings to delete the passkey manually if needed.9. What if I see a pop-up notification saying passkeys aren't supported in my region when logging in? You can proceed by logging in with your password as usual.10. Can Apple devices bind multiple passkeys? Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration.Published on 19 Mar 2025Updated on 4 Mar 2026113How do I buy with debit / credit cards?
After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view past purchases I've made with debit or credit cards? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on 22 Feb 2024Updated on 31 Dec 2025578What can I do if I trigger risk control?
Thank you for your understanding and cooperation while we review your account.9. What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control.Published on 13 Sept 2023Updated on 26 Jan 20261,749OKX API FAQ
50004 is usually caused by excessive server pressure. 8, 16, and 24 am are the time points for collecting capital fees every day. At this time, the server pressure is high. It's recommended to stagger transactions at these times. If an error of 50004 is reported at other times, it can be retried later. If an order is placed with an error of 50004, it doesn't represent the actual result of the interface request. The request may succeed or fail. Please refer to the actual result.Published on 20 Sept 2024Updated on 3 Mar 2026126A beginner's guide to identity verification
We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on 25 Sept 2023Updated on 6 Mar 20266,442