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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 26 Mar 2026Why did my identity verification fail?
Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected. Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format.Published on 5 Sept 2023Updated on 23 Feb 202611,514How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on 9 May 2025Updated on 4 Mar 2026321How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on 29 Apr 2024Updated on 18 Feb 2026192What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and shows walletPublished on 24 Dec 2024Updated on 4 Mar 2026725How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on 5 Sept 2023Updated on 12 Feb 2026850How do I verify an individual account?
Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on 25 Sept 2023Updated on 26 Mar 202630,872A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on 25 Sept 2023Updated on 25 Mar 20266,451How can I do derivatives trading with the Jupyter Notebook?
As mentioned in our last tutorial, in unified account, there are four account modes as we mentioned in the last tutorial: Spot mode, Spot and futures mode, Multi-currency margin mode, Portfolio margin mode. Note that only the last three margin modes, namely, spot and futures, multi-currency margin and portfolio margin, are eligible for derivatives trading.Published on 28 Sept 2023Updated on 12 Feb 2026194Crypto profit & loss analysis (PnL) FAQ
Average cost = (Average cost before the last purchase or deposit * Amount + Price of the last purchase or deposit * Amount) / Balance after the last purchase or deposit Note: price of the last deposit is the price at the moment of depositing7. How is the PnL calculated? PnL = (Last price - Average cost) * Current balance8. How is the PnL% calculated? PnL% = (Last price - Average cost) / Average cost9. How far back is the historical record of Crypto PnL analysis?Published on 22 Aug 2023Updated on 3 Mar 2026103Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on 10 May 2023Updated on 8 Sept 2025179OKX API FAQ
Example of the response parameter of last traded price on the Tickers sectionPublished on 20 Sept 2024Updated on 23 Mar 2026133How do I explore new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on 9 Aug 2024Updated on 17 Nov 2025How do I discover new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: discover which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on 9 Aug 2024Updated on 10 Sept 202555What's Options trading?
Exercise Methods Cash settled; ITM options are automatically exercised and settled at expiration Trading Hours 24x7 Trading Fees Please refer to fee rate table Contract Naming Named in order of “underlying asset – expiration date – exercise price – type” Position Limit Please refer to Option Position Limit Price Limit Please refer to Price Limit What's the difference between OKX's Options trading and Futures trading?Published on 19 Nov 2024Updated on 9 Feb 202611