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14-Day Free Trading Terms and Conditions
Get 14 days of free trading. This promotion becomes effective 14 days after you've received the email. We'll issue the reimbursement within 60 days after you've first traded with this offer. We'll reimburse your first 10 trades, or up to a maximum of $500, whichever is lower. Terms & Conditions: The promotion takes effect 14 days after you've received the email. Reimbursement for the first 10 trades or a maximum of $500, whichever is lower.Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsHow do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on Aug 26, 2025Updated on Mar 17, 2026FAQ43OKX Wallet Now Offers Free Gas Transfer
Dear OKX users, We would like to inform you that OKX Wallet has launched Free Gas Transfer. Users can experience it using the latest App version (App version 6.10.0). During the activity period, each device can enjoy one-time on-chain transfer without gas per day. The unutilized free gas times will not be accumulated, and the daily free times will be reset at 4:00 UTC.Published on Apr 18, 2023Updated on Nov 17, 2025AnnouncementsInterest-free period change for Institutional Loan and Simple Earn fixed
Starting at 08:00 am UTC on November 10, 2025, the interest-free period for Institutional Loan repayments will be extended from 24 hours to 72 hours. As Institutional Loan borrowers, if you repay the loan more than 72 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 72 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on Nov 7, 2025Updated on Nov 7, 2025AnnouncementsOKX Wallet now supports gas-free transfers for stablecoins on X Layer
Will there be more tokens that support gas-free transfers?We are closely collaborating with the USDG team on development—stay tuned! For the list of supported tokens, please visit this page for the latest updates. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team December 17, 2025Published on Dec 17, 2025Updated on Dec 22, 2025AnnouncementsExclusive On-chain earn airdrop: Stake SOL, DOT, MATIC and TRX for free rewards
Reward distribution You'll receive your airdrop rewards within 15 working days in the form of a free On-chain Earn subscription after the campaign period ends. The prize will be labeled "airdrop reward". All On-chain Earn staking interest will be distributed to your funding account depending on each token's on-chain mechanism. OKX has the discretion to convert any rewards into platform vouchers or USDT of equivalent value or less value.Published on Jan 11, 2024Updated on Nov 17, 2025AnnouncementsWhy did my identity verification fail?
During video verification, please prepare the original documents in advance. Both the account holder and the assisting family member must appear in the video together to complete the verification. Non-standard Verification Process If you are completing video verification, we recommend that you: Go to a quiet environment. Power off and restart your phone. Switch to another network and try again. During the entire video recording, keep your full face within the camera frame.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ11,504How do I check the status of my returned withdrawal?
The video must be one continuous recording (no edits or multiple clips). If the video file is too large, upload it to a cloud drive and share the link (ensure access permissions are granted).Where can I find my withdrawal TXID? Log in to your account at okx.com, go to the Assets and select Withdraw. On this page, you can view your withdrawal history and find the TXID for the specific transaction. TXID can be found in your withdrawal historyPublished on Oct 30, 2023Updated on Feb 9, 2026FAQ283How do I become part of the OKX P2P Merchant Program?
Meet 4 verification requirementsCondition 1: Complete [Video Verification]. Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording].Published on Nov 25, 2022Updated on Jan 29, 2026FAQ708OKX will list Gari Network’s GARI token for spot trading
For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. OKX, Jan. 18, 2022 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Jan 18, 2022Updated on Nov 17, 2025AnnouncementsOKX lists Verasity's native asset, VRA, for spot trading
Promotion period: April 28 at 9:00 am UTC to May 5 at 9:00 am UTC For new users: deposit or trade VRA to share $300,000 in VRA For current users: Trade VRA to enter a lucky draw to share $100,000 in VRA More details: https://www.OKX.com/promotion/S8XY/ACE503679 For any inquiries regarding this listing, please feel free to contact us in official OKX Telegram group or via the Support Center.Published on Apr 28, 2021Updated on Nov 17, 2025AnnouncementsUnseen City Shirts - The Roses and The Bees - NFT FAQ
Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed?Published on Apr 19, 2024Updated on Sep 8, 2025FAQ23OKX will list Ordinals (ORDI) for spot trading
For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. OKX May 20, 2023Published on May 20, 2023Updated on Nov 17, 2025AnnouncementsUnseen City Shirts - Blue Moon - NFT FAQ
Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Published on Apr 25, 2024Updated on Dec 4, 2025FAQ2OKX to list perpetual futures for JELLYJELLY crypto
., video sharing and editing) through its planned video app, with priority access for token holders Asset name: Jelly-My-Jelly Ticker: JELLYJELLY Website: https://www.jellyjelly.com/ Features Details Underlying JELLYJELLY/USDT index Settlement crypto USDT Face value 100 Price quotation 1 JELLYJELLY value calculated in USDT equivalent Tick size 0.00001 Leverage 0.01-20x Funding fee Clamp(MA([(Best bid + Best offer) / 2 – Spot index price] / Spot index price – Interest), -1.5%, 1.5%), Interest = 0Published on Mar 26, 2025Updated on Feb 9, 2026Announcements