On the app On the P2P trading page, select Orders Select Orders to proceed to the next phase Select the completed order that you want to download the receipt for Select completed order of your preference to retrieve the order receipt Select the Download button at the bottom of the order review page. Open or save a PDF file to review the receipt.

Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

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Please provide a PDF file or a clear photo of the document; screenshots are not accepted. The address on the document should match the residential information you provided during your identity verification. The document must be in your name.

The POA must be issued within the last 3 months The POA must be a clear photo of your original POA or a PDF file of the original POA The POA must match the residential information you provided during your identity verification The acceptable types of POA may vary depending on the jurisdiction

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.

To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.

The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.

Getting started on App Go to our website and select Download app. Alternatively, you can also search OKX on the App store or Google play. Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free.

Ensure the entire document is visible, readable, undamaged, and free of glare. Confirm that the document is still valid and not expired. After confirming there are no issues, please restart the identity verification process. Notes: If your document is in an unsupported language (such as Arabic, Sinhala, Burmese, etc.), please upload another document that contains Latin characters or provide your international passport.

Valid feedback types include: Untranslated Content: Instances where content appears in English. Incorrect Translation: Translations that are open to misunderstanding and do not accurately reflect the meaning of the English text. Incorrect Terminology: Misunderstandings or confusion resulting from the use of incorrect terminology. Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts.

Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name