All
FAQ
Announcements
Product documents
OKX Wallet to Launch Cryptopedia Season 8
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 8 ZetaChain to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 4.Published on Oct 16, 2023Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for LA, HOME crypto
Perpetual futures trading LA perpetual futures: Lagrange (LA) is working on zero-knowledge proof technologies, like DeepProve, a ZK Prover Network and a ZK Coprocessor.Published on Jun 13, 2025Updated on Nov 17, 2025AnnouncementsRUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsPayPal will no longer be supported as a payment method
To ensure a smoother P2P trading experience, we'll be removing PayPal as a payment method on the OKX P2P marketplace on May 16, 2023, 17:00 (HKT). Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsImportant notice: Changes to IDR payment methods
All IDR users who have MariBank listed as a payment method should remove it from their ads before 16:00 on November 21, 2025 (UTC+7) What will you need to do? Remove your existing payment information for "MariBank (Seabank)" Add the new payment method “Seabank (Indonesia)” by going to: My Profile> Add payment method> search for and select "Seabank (Indonesia)" in IDR currency.Published on Nov 18, 2025Updated on Nov 18, 2025AnnouncementsGEO Express will no longer be supported as a payment method
To ensure a smoother P2P trading experience, we’ll be removing GEO Express as a payment method on the OKX P2P marketplace on August 26, 2024 UTC. You’ll no longer be able to pay for your P2P orders with GEO Express after the deadline. All users who have GEO Express listed as a payment method should remove it from their ads before August 26, 2024, 23:00 UTC. We apologize for any inconvenience caused. Reach out to our customer support team if you have any inquiries. Thank you for your support!Published on Aug 26, 2024Updated on Feb 9, 2026AnnouncementsOKX Wallet to increase rewards for Cryptopedia Season 8 with ZetaChain Wave 2
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 8 ZetaChain Wave 2 to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 4.Published on Dec 29, 2023Updated on Nov 17, 2025AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsOKX Announcement on the Adjustment to the Calculation Method of Delivery, Exercise, and Settlement Prices
To further enhance the user trading experience, OKX will adjust the calculation method for Delivery Price, Exercise Price, and Settlement Price effective 18 March 2026(UTC+8). After the adjustment, the relevant price will be calculated as the average of the index prices during the last 30 minutes prior to expiration. The system will record one price point every 200 milliseconds, and the final price will be determined by averaging all recorded price points within this time window.Published on Mar 6, 2026Updated on Mar 7, 2026AnnouncementsP2P Diamond Merchants can enable facial recognition for buyer verification
Facial recognition is a key identity verification method that helps confirm the legitimacy of your trading partner. It strengthens trust and security in the trading environment, reduces the risk of fraud, and gives you greater peace of mind. How to enable facial recognition You can enable the facial recognition option when creating verification sell ads.Published on Jul 7, 2025Updated on Nov 17, 2025AnnouncementsOKX to adjust calculation method for max transfer amount for users in PM account mode
In order to enhance users' experience, OKX will adjust the calculation method for the max transfer amount from trading accounts for users in PM mode at 10:00 PM on August 9, 2023. After the adjustment, net positive option value held by users will be used as collateral to support potentially larger max transfer amounts. Postive Option Value supporting Max Transfer Amouts Following the current product logic, net positive option values in PM accounts are not considered as collaterals.Published on Aug 9, 2023Updated on Nov 17, 2025AnnouncementsHow do I make a withdrawal? (web)
Fill in withdrawal details on the internal withdrawal page Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: if you change your mind, you can cancel the request within 1 minute and no fees will be charged.Published on Aug 22, 2023Updated on Mar 27, 2026FAQ1,575How do I use a physical security key to protect my account?
To set it up: Go to Profile & Settings on okx.com Navigate to the Authenticator App binding page and copy the key provided Use your hardware device to store the key and generate verification codes This method provides enhanced security for actions that require one-time password input.Where can I use the physical security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,996How do I close lead trades with a limit order and custom amount?
Method 1 Location: Add a TP/SL when placing an order Enter the TP/SL values in the provided boxes, then proceed to confirm your choices Method 2 Location: Place a TP/SL order Initiate a TP/SL order by filling up your desired amount at the required boxes Method 3 Location: Go to an open position and add a TP/SL Launch an open position and add your desired figures to the TP/SL section Method 4 Location: Go to lead trade management and add a TP/SL Select the TP/SL button on the My dashboard pageSpotPublished on Dec 5, 2023Updated on Feb 9, 2026FAQ2,263What's Satoshi test and how do I complete it?
Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test. The countdown begins once you select Start verification. The time limit is stated in the description on the Satoshi test page before the verification process starts.Published on May 28, 2024Updated on Feb 17, 2026FAQ61