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What's Leaderboard?
Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible. Trade actively: your performance data will be collected automatically from your live trades. Climb the ranks: leaderboard positions are based on real trading metrics—PnL %, PnL, and Assets.Published on Apr 25, 2025Updated on Jan 2, 20266Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on Aug 8, 2024Updated on Jan 2, 202641Quote sorting
Only the top three quotes, bid and ask, will be visible on the website. To see additional quotes, please use the API to see all Makers' quotes. Expired and canceled quotes will be visible on the RFQ board for your RFQ only if there are fewer than three active quotes. Active quotes will always be sorted higher than expired and canceled quotes. Similar to active quotes, expired and canceled quotes will be sorted best first, with earlier quotes received preference for identical quotes.Published on Jun 30, 2022Updated on Sep 10, 202511What's Strategy protection and hidden personal trades features?
When this feature is enabled, your personal trades aren't visible to others, and the trader isn't featured on the leaderboard. By default, visible personal trades are displayed with a 5-minute delay. This ensures a basic level of privacy even if the feature isn't explicitly enabled. By hiding personal trades and removing the trader from the leaderboard, this feature ensures your trading activities aren't subjected to public scrutiny.Published on Jul 14, 2024Updated on Apr 2, 202662Building RFQs
Beneath the last leg you've added in the position builder, there is a toggle for "Anonymous" when the light-blue is visible, your RFQ will be broadcast as anonymous, meaning your identifier will not be visible to any counterparties at any point during the life of your RFQ and trade. Your information will still be visible to OKX and our support team.Who can I select as a counterparty? How do I select them? Under the last leg of your strategy there is some text that reads "Select Counterparties".Published on Jun 30, 2022Updated on Feb 12, 202630How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on Nov 27, 2024Updated on Sep 10, 202523How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout? Log in to your OKX account and go to your preferred trading instruments Select Create new Select Chart trading to turn on it Note: You can only create up to 10 workspaces.Published on Jan 29, 2024Updated on Feb 12, 2026125How do I use the custom interval feature?
Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals. Adapt to various market conditions: adjust intervals dynamically based on market volatility and trading goals. By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on Feb 12, 202619P2P featured ad policy (MENA region)
Featured ads are displayed at the top of the marketplace, offering increased visibility and potential for higher trading volume for eligible merchants.How can I be eligible for the P2P featured ad? Merchant Tier: only Diamond Merchants are eligible for featured ad. Performance Metrics: merchants must meet specific performance metrics, including: High order completion rate: the maker must demonstrate consistent ability to fulfill trade commitments.Published on Apr 6, 2024Updated on Oct 15, 202521How do I turn on and sync multiple charts on a screen?
Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on Aug 9, 2024Updated on Sep 10, 202530Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Oct 13, 2023Updated on Jan 28, 202613,357Why did my identity verification fail?
Ensure the entire document is visible, readable, undamaged, and free of glare. Confirm that the document is still valid and not expired. After confirming there are no issues, please restart the identity verification process. Notes: If your document is in an unsupported language (such as Arabic, Sinhala, Burmese, etc.), please upload another document that contains Latin characters or provide your international passport.Published on Sep 5, 2023Updated on Apr 2, 202611,521How do I export my AA Smart Account?
One private key wallet can only create one AA Smart Account Select the Private key to back up your AA Smart Account Select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key Select your AA Smart Account to copy your private key Select Copy anyway to copy the private keyKeyless Wallet This wallet doesn't store the complete private key on your local device, hence it can't be backup Note: Exported AA Smart Accounts are not visiblePublished on Aug 11, 2023Updated on Sep 12, 202538Community Feedback Program Terms & Conditions
Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts. Other Language-Related Issues: Non-fluent translations, awkward phrases, or unnatural texts. Users must submit their feedback using the shared feedback form. The feedback form should include details such as the platform (website or app), URL (applicable for the website), screenshot, and identified issue.Published on Jul 9, 2024Updated on Nov 17, 20251