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What is Proof of Reserves (PoR) user snapshot data?
In the PoR snapshot, the ETH balance will decrease by 3, while the USDT balance will increase by 3,300. When you combine the PoR snapshot of both ETH and USDT, it will be equivalent to the Unrealized Profit and Loss (UPL) of the margin position.Advanced verification method - trading equity valueWhich account mode supports margin positions?Published on Jan 20, 2023Updated on Mar 4, 2026492How do I avoid scams from off-site communication in P2P transactions?
Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID. Reach out to us only through in-app support or p2p@okx.com (never trust other email addresses). Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails.Published on Sep 11, 2025Updated on Sep 26, 202512Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Thanks to the recursive method, the proofs can be repeatedly aggregated and condensed into a single proof.How do I perform self-verification of Proof of Reserves (PoR)?Published on Oct 21, 2024Updated on Feb 11, 202690Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179How do I turn on the order sharing feature?
you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are done You can also trade with different order types on our platform, learn more here.Published on Jan 14, 2025Updated on Mar 18, 20268Why should I choose OKX affiliate program?
Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Sep 6, 202518What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on Mar 11, 2024Updated on Mar 4, 2026724How do I raise a dispute when using P2P trading?
We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment? Remember, don't release your crypto until you've actually received the payment in your bank/wallet account.Published on Aug 22, 2023Updated on Mar 28, 20263,508OKX P2P dispute handling rules
Use of offensive language: If both parties use offensive language on the OKX P2P Platform, including but not limited to chat tools with users, customer support live chat, and order comment section, and multiple disputes are filed against a single user based on this, the user's account may be partially or entirely suspended from trading.Published on Aug 28, 2023Updated on Mar 11, 20261,106How do I share order parameters?
Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach.Published on May 7, 2025Updated on Sep 10, 20254Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on Sep 28, 2023Updated on Feb 6, 20262,613How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Mar 28, 202647How to transfer crypto from Coinbase to OKX?
Transparent User Practices with Proof of Reserves: OKX provides transparent monthly proof of reserves (PoR), enabling users to verify the security and solvency of the platform.Published on Jun 19, 2025Updated on Jun 26, 20256What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
a Dogs World MINA Mina Protocol MOODENG Moo Deng MORPHO Morpho MOVE Movement NAVX NAVI Protocol NC Nodepay NEAR Near NEIRO NEIRO_ETH NEO Neo NFT ApeNFT NMR Numeraire NOT Notcoin OKSOL OKSOL OL Open Loot OM MantraDAO OMI Ecomi ONDO Ondo Finance ONE Harmony ONT Ontology OP Optimism ORBS Orbs Network ORDI ordi PARTI Particle Network PAXG PAX Gold PENDLE Pendle PENGU Pudgy Penguins PEOPLE ConstitutionDAO PEPE Pepe PERP Perpetual Protocol PHA Phala Network PI Pi PIXEL Pixels PNUT PNUT POL POL token PORPublished on Sep 18, 2024Updated on Nov 17, 20258OKX wallet FAQ
If FAQ can't solve your problem, select Chat with OKX Chatbot for support. Give feedback via the community of Discord.13. Why is the withdrawal fee asset different between the Exchange and Web3 Wallet? The withdrawal fee may differ because the Exchange and Web3 Wallet use different transaction mechanisms. On the Exchange, the withdrawal fee is charged with the same crypto you are withdrawing.Published on Aug 24, 2023Updated on Mar 2, 20262,915