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How do I verify OKX's ownership and balance of the wallet address?
Compare the proof of reserves published by OKX and the output results, the balance of all addresses and the balance in the proof of reserves are consistent, which can prove the sum of balances that OKX has at the time of the snapshot.AppendixUse third-party node RPC (example: Infura, Alchemy) Configure the RPC parameters of each chain archive node in the rpc.json file, as shown in the following figure: Get the evm archive node Install the archive node manually.Published on Sep 26, 2023Updated on Jan 26, 2026996How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Sample of the supported POA documents Full bank statement for verification purposes Electricity and water bill for verification purposes Internet bills for verification purposes EJARI for verification purposesPublished on May 7, 2024Updated on Nov 17, 20251,111How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on Feb 23, 20264How do I safeguard my Web3 wallet from fraudsters?
Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on Jan 27, 2026990Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible?Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT?Published on Apr 25, 2024Updated on Dec 4, 20252What can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on Jan 19, 2023Updated on Feb 12, 2026298Why is my OKX app not working?
Check your internet connection Connectivity issues can prevent apps from loading. Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache.Published on Mar 16, 2026Updated on Apr 6, 20265What are the cryptoassets that are listed on OKX in France?
CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENS Ethereum Name Service EOS EOS ETC Ethereum Classic ETH Ethereum ETHW EthereumPoW EURT Tether EUR FET Fetch.ai FIL Filecoin FLOKI Floki FLOW Flow FLR Flare FORTH Ampleforth Governance FTM Fantom FXS Frax Share GAL Galxe GALA Gala Games GARI Gari Network GHST Aavegotchi GLMR Moonbeam GMT Stepn GMX GMX GRT The Graph HBAR Hedera Hashgraph ICP InternetPublished on Mar 18, 2024Updated on Feb 9, 20262How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on Sep 5, 2023Updated on Feb 12, 2026853How do I enhance my OKX app security?
Disconnect the device from the internet Use a trusted device to freeze your account via the official website Email full incident details to urgent@okx.com (include device model, timestamps, and screenshots) For immediate assistance, reach out to our 24/7 Security Team at urgent@okx.com. We prioritize your security and guarantee a response within 12 minutes to help protect your assets.Published on Mar 21, 2025Updated on Mar 3, 202634What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
EigenLayer ELON Dogelon Mars ENA Ethena ENJ Enjin ENS Ethereum Name Service ETC Ethereum Classic ETH Ethereum ETHFI ETHFI (Etherfi) ETHW EthereumPoW FET Fetch FIL Filecoin FLM Flamingo Finance FLOKI FLOKI FLOW FLOW FLR Flare FLUID Fluid FOXY Foxy FXS Frax Share G Galxe GALA GALA GALFT Galatasaray Fan Token GAS Gas GEAR Gearbox GHST Aavegotchi GHST Token GLM GLM GMT Stepn GMX GMX GOAT Goatseus Maximus GODS Gods Unchained GRT The Graph HBAR Hedera HMSTR Hamster Kombat HUMA Huma Finance ICE Ice ICP InternetPublished on Sep 18, 2024Updated on Nov 17, 20258What should I do if I forget my OKX wallet password?
Avoid saving or transmitting private keys or seed phrases on internet-connected devices. Do not take screenshots or photos, as this may expose the information to online attacks. Do not import your private key into unknown third-party websites, and do not download or use wallet applications from unverified sources. These may contain security risks such as malware or trojans. If you notice any abnormal behavior, scan your device for potential threats immediately.3.Published on Oct 28, 2022Updated on Apr 7, 202613,375How do I protect my account from Trojan horse takeovers?
If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting. If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account.Published on May 30, 2025Updated on Feb 5, 202611Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on Sep 28, 2023Updated on Feb 6, 20262,634
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