The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

Deposits made in other currencies will be automatically refunded. If you'd like to deposit AED, please refer to this guide: How do I deposit AED with bank transfer?

Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?

If you are prompted to complete additional verification, please refer to How do I complete additional verification? Frequently Asked Questions I have moved abroad and cannot provide Proof of Address from my originally registered country. What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances.

We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

How do I use the X Layer address?

How do I view and switch my BTC address? Open your OKX App, select Wallet Go to Crypto and select BTC Select BTC from Home > Crypto list 3. Select Switch preferred address to view all your available BTC addresses Note: By default, the Taproot address is displayed. You can also switch to a Legacy address, Nested SegWit address, or Native SegWit address as needed.

The process is as follows:App Open the App Home, tap [C2C Buy Crypto] — [My] — [Apply to Become a P2P Merchant Program] — [Apply Now], and complete the steps as required.Web Open the official website Home, click on [Buy Crypto] — [peer-to-peer Buy Crypto]; on the new page, click [More] — [Apply to Become a P2P Merchant Program] — [Apply Now].

Whether you like art, entertainment, or want to grow your digital collection, OKX has made it easy to explore the big world of NFTs without any trouble. So, dive in and start your NFT journey today!

Chargeback scams Chargeback scams occur when scammers take advantage of chargeback features on some payment platforms to reverse or cancel the initial payment made once the P2P order is completed. The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer. How to prevent chargeback scams: Avoid using payment platforms that support chargeback, such as PayPal.

Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.

To remove a wallet, go to the wallet home page, select the wallet account name > Manage Wallet, then tap the red Remove button and select Delete. How do I use a watch-only wallet? The watch-only wallet is a type of wallet that can be viewed with your wallet address or domain name to monitor your assets, currency, NFT, DeFi, authorization records and transaction details, etc. It can also be used as a blockchain browser for a specific address.

: you'll be placed under review by us, and it'll take up 24 hours for it to complete.