All
FAQ
Announcements
Product documents
Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
(“OKX Brazil”) a company duly organized and existing under the laws of Brazil with its registered office at Avenida Brigadeiro Faria Lima, n. 4055, floor 4, room 113, Itaim Bibi, in the city and Estate of São Paulo, Zip Code 04538-133, Brazil, enrolled with the CNPJ/MF under nr. 50.459.025/0001-26 [and with a contact email address no-reply@okx.com]. OKX Australia and OKX Brazil are collectively referred to herein as “OKX.”Published on Jul 19, 2024Updated on Feb 9, 20261What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Apr 6, 2026434How do I deposit AED with bank transfer?
Note: The deposits from crypto exchange platforms, cross-border payment service providers (Revolut and Wise etc.) and e-wallets (e&money, Careem Pay, Payit, Ziina etc.) are not supported. Only local UAE banks are supported. Make sure you're transferring from your own bank account and the name on your OKX account matches the name on your bank account. Deposits from third parties will be rejected.Published on May 16, 2024Updated on Feb 12, 2026187How do I make full use of OKX's time-saving NFT trading tools?
Similar to e-commerce platforms, you can now add multiple assets to their trading cart before executing transactions. This innovative approach allows traders to curate their trades efficiently, optimizing the buying and selling process with a single click. Customizable trading alerts: stay informed, act swiftly Staying informed is key in the volatile world of cryptocurrency. OKX acknowledges this by providing customizable trading alerts.Published on Jan 5, 2024Updated on Sep 12, 202510What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025131How do I submit my proof of address (POA)?
What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on Feb 12, 2026853OKX House FAQ
Advanced e-commerce infrastructure: experience a smooth, onchain shopping journey with a platform designed to mimic the intuitive feel of traditional online shopping portals. Zero-fee trading: benefit from secondary market NFT trading without any transaction fees, making it easier to trade or gift your collectibles.Published on Nov 29, 2024Updated on Mar 2, 202615OKX P2P verified merchant service agreement
Notwithstanding, if a party's performance is delayed for a period exceeding the (10) working days from the date the other party receives notice under this paragraph, the non-affected party will have the right, without any liability to the other party, to terminate this Agreement. e) Indemnity YOU AGREE TO INDEMNIFY, DEFEND AND HOLD OKX, ITS AFFILIATES, PRESENT AND FUTURE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS AND ITS AFFILIATES, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS,Published on Sep 15, 2023Updated on Jan 28, 2026717OKX x McLaren NFT Sweepstakes Terms & Conditions
each of their respective officers, directors, employees, and agents (collectively, the “Released Parties”) from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of any prize, including, but not limited to (a) unauthorized human intervention in the Sweepstakes; (b) technical errors related to computers, servers, providers, or telephone or network lines; (c) printing errors; (d) lost, late, postage-due, misdirected, or undeliverable mail; (e)Published on Apr 25, 2024Updated on Sep 8, 2025607
Showing 1-9 of 9 articles