All
FAQ
Announcements
Product documents
I haven't received the verification code
Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary. Review blocked messages: Check whether security apps or system settings are filtering or blocking SMS messages. Disable SMS-blocking apps: Temporarily turn off any SMS-blocking or filtering apps on your device.Published on Aug 16, 2023Updated on Apr 13, 202632,772What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on Nov 19, 2024Updated on Apr 2, 202611What are the advantages of using cross margin and isolated margin?
Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization. Under cross margin, positions in futures with the same settlement crypto share margin, and profits and losses offset each other, helping improve capital efficiency.Published on Mar 20, 2023Updated on Apr 2, 202641What are the spot trading guidelines for copy traders?
On the settlement day, we'll calculate the total PnL over the whole settlement period. The actual profit-sharing amount will be sent to the lead trader's funding account. If the withholding amount is greater than the actual profit-sharing amount, the difference will be returned to the copy trader's trading account. Profit-sharing will only be settled if a copy trader isn't copying any ongoing trades from a lead trader.Published on Nov 6, 2023Updated on Mar 3, 2026280USD-margined futures contracts FAQ
You can select different settlement currencies by going to your sub-account > trade settings > USD-M settlement currency. You can't change the settlement currency if you have open orders or positions in USD-margined futures. If you haven’t made a selection, USD will be used as the settlement currency by default.Published on Oct 13, 2025Updated on Feb 12, 20266Lead traders: Spot lead trading guidelines
Their profit-sharing level is Level 2, and their profit-sharing ratio is 10%. Below is an example of how their copy trader's profit-sharing is calculated.Published on Oct 30, 2023Updated on Apr 9, 2026195Lead traders FAQ
Profit sharing page Pending profits: overall profit generated from current orders that’s expected to be shared in the next settlement cycle Cumulative (USDT): the total amount of profit shared with a lead trader since they joined the platform Last sharing (USDT) : the profit shared with a lead trader in the most recent settlement cycle Sharing rate: current profit sharing ratio of lead trader and can be changed a maximum of 3 times a month Edit profit sharing ratio History: a breakdown of all profitsPublished on Sep 6, 2023Updated on Mar 28, 2026119Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Apr 13, 20261,079Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on Oct 14, 2025Updated on Jan 15, 20266What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?
- Settlement document showing settlement amount - Settlement document showing insurance payout Crypto mining - Mining payout statement showing mining rewards - Mining monitor screenshots from a recognized platform - Equipment purchases receipts and electricity bills tied to mining activitiesPublished on Jun 17, 2025Updated on Apr 11, 20262Why do I have to trade on OKX Liquid Marketplace?
It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book. It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on Mar 13, 2024Updated on Oct 30, 202516How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025552Why should I trade crypto options on the OKX Liquid Marketplace?
It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book. For options trading in particular, it offers: Centralized infrastructure Liquid Marketplace facilitates institutional participation through automated, anonymous RFQs with guaranteed settlement.Published on Mar 13, 2024Updated on Dec 2, 20257What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to your Web3 wallet, select Send > select crypto and network 5.Published on Jan 21, 2025Updated on Apr 3, 2026Block trading basics
Alternatively, via private negotiations, they can predetermine a settlement price by requesting-for-quote from a market maker.What is an RFQ? A request for quote, or RFQ, is an electronic notification sent to market makers expressing their intention to trade a specific instrument or strategy. Market makers will be alerted once an RFQ has been sent and will be prompted to quote a bid and ask for the requested strategy. What is the minimum size of a block trade?Published on Jun 29, 2022Updated on Mar 6, 202616