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Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 202530What can help prevent P2P crypto scams and protect my assets?
Social engineering Another common P2P crypto scam is social engineering, where victims are baited into cancelling or authorizing transactions. For instance, scammers may claim that there's an issue with the victim's identity verification or account and request for the order to be cancelled after the funds have already been transferred. Scammers may also attempt to legally void their transfers with their banks by claiming that their bank account was stolen or hacked.Published on Sep 2, 2023Updated on Feb 12, 20261,459What's DEX Referral program?
Wait for Follow-up: Our Business Development team will review your materials within 1 business day and will reach out to you using the contact information provided.How do I expedite my application? If you haven't received a response after 1 business day, revisit the application page and select Nudge. After selecting the button and completing the signing, your application will be prioritized and our business team will be notified to follow up.Published on Jul 21, 2025Updated on Mar 2, 2026348OKX Sub-Affiliate link rules
Sub-affiliates (and affiliates) are also strictly prohibited from posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals in Prohibited Jurisdictions. Failure to adhere to the above guidelines may result in immediate termination of your account and may expose you to legal action and liability for damages, including those imposed by regulatory authorities within the specified jurisdictions.Published on Sep 28, 2023Updated on Mar 16, 2026648What's OKX Affiliate Program in EEA?
Posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals or entities located in the Prohibited Jurisdictions.Published on Sep 27, 2023Updated on Jan 22, 20261What onboarding information is required for a family office?
address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 202669What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?
) Sale of assets (real estate, business, shareholding, etc.)Published on Jun 17, 2025Updated on Jan 5, 20262What onboarding information is required for the government-owned enterprise?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a boardPublished on Oct 13, 2023Updated on Mar 19, 202661How do I withdraw AED with bank transfer?
Withdrawal Processing Time: Transactions of 50,000 AED or less are processed within 1 business day, while amounts exceeding 50,000 AED may take up to 5 business days. Processing occurs during business hours (09:15 - 17:45 GMT+4, Monday to Saturday); requests outside these hours are handled on the following business day.Published on May 16, 2024Updated on Jan 21, 2026159What onboarding information is required for a fund?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification SignPublished on Oct 13, 2023Updated on Feb 12, 2026116What onboarding information is required for a privately owned company?
For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verificationPublished on Oct 13, 2023Updated on Feb 12, 2026277What's OKX Affiliate Program?
Posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals or entities located in the Prohibited Jurisdictions.Published on Sep 27, 2023Updated on Apr 2, 20263,205What attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025131How can you protect yourself from a phishing attack?
Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function.Published on Aug 17, 2023Updated on Mar 3, 20263,690What onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Feb 9, 20261